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How to buy more seats

Add seats to your plan

You can add seats to your plan anytime from Settings > Billing. Choose whether you’re adding full or light seats, enter how many, and review the exact pro-rated cost before you confirm. Only administrators can buy seats.

  1. Go to Settings > Billing.
  2. Click Buy more seats.
  3. Pick full or light seats (one type at a time) and enter a quantity.
  4. Review the pro-rated amount for the rest of your term.
  5. Confirm. The seats are added once payment succeeds.

How the pro-rated cost works

When you add seats mid-term, you only pay for the time left in your current term, not a full term. The exact amount is calculated for you and shown before you confirm, so there are no surprises. Your card is charged when you confirm, and the new seats become available as soon as the payment clears.

If your card is declined

There’s no automatic retry. If a charge fails, nothing is added and nothing is charged. The dialog shows an Update payment method option so you can fix the card and try again.

If you pay by invoice

For accounts billed by invoice (manual or multi-entity billing), buying more seats adds them to your next invoice through Xero. The seats activate once that invoice is paid, rather than immediately. See what happens if my payment fails for how invoiced billing works.

When your seat pool is full

If you try to activate, invite, or promote someone and your seat pool is full, Tallyfy shows a message like “Your full seat pool is full. Buy more seats to activate this user.” Buy the seats from that prompt, and the waiting person is activated automatically once the purchase goes through. The person stays invited or disabled until a seat frees up or you buy more.

Settings > Billing

Tallyfy bills per seat through Recurly. You commit to full and light seats, pre-pay for your…

Billing > Manage billing

Manage your Tallyfy subscription, seats, payment methods, and invoices from Settings > Billing…
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