Tallyfy acts as a coordination layer that connects your existing HR finance CRM helpdesk and RPA systems by orchestrating the cross-department handoffs and multi-team workflows that individual vendor platforms cannot manage on their own.
WorkFusion
WorkFusion combines AI and RPA to automate judgment-intensive processes. Its machine learning models improve over time, handling increasingly sophisticated decisions. But even the best AI can’t handle every scenario - human expertise is essential for edge cases, model training, and final approvals.
When WorkFusion’s AI processes a complex claim, borderline cases still need human judgment. New document types need human guidance. High-stakes outcomes need human oversight. WorkFusion augments human work - but it can’t manage the human activities that surround its automation.
What WorkFusion automates:
- AI-powered document processing
- Intelligent automation with machine learning
- Complex decision automation
- Continuous learning from human feedback
What falls through the cracks:
- Human-in-the-loop coordination for model training
- Exception escalation to experts
- Approval workflows for high-stakes AI decisions
- Visibility across AI automation and human work
- Accountability for end-to-end outcomes
- Coordination when AI confidence is low
WorkFusion augments human decision-making with AI. Tallyfy handles the complete process - coordinating AI automation with human oversight, exception handling, and approval workflows.
Tallyfy acts as the coordination layer connecting WorkFusion AI automation with human workflows.
When WorkFusion processes work, Tallyfy manages:
- Routing low-confidence items to human reviewers
- Collecting human decisions to improve AI models
- Escalating edge cases to the right experts
- Tracking human-AI collaboration metrics
Tallyfy keeps transitions smooth:
- AI processes routine items automatically
- Borderline cases route to a human review queue
- Human decisions feed back to improve AI
- High-stakes items always include human approval
When AI encounters uncertainty:
- WorkFusion flags the item with a confidence score
- Tallyfy routes it based on confidence thresholds
- A specialist reviews and decides
- The decision gets recorded for model improvement
WorkFusion API: Trigger Tallyfy workflows when AI processing completes and receive human decisions back.
Middleware: Connect via enterprise integration platforms.
API: Use Tallyfy’s API to coordinate human-AI workflows.
See also: Combining RPA systems and human operators
Book a consultation ↗ to discuss connecting WorkFusion with your Tallyfy workflows. We’ll help you build effective human-in-the-loop processes that improve AI performance over time.
Open Api > Combining RPA systems and human operators
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Tallyfy connects Blue Prism’s digital workforce with human workflows so you can govern the full process - handling exceptions approvals and edge cases that bots can’t resolve alone.
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