Combining RPA systems and human operators

Integrating RPA Systems with Human Workflows

Robotic Process Automation (RPA) excels at automating repetitive, rule-based tasks, but many business processes require a combination of automated and human-driven activities. Tallyfy provides the orchestration layer that connects RPA systems with human workflows, creating end-to-end process automation.

API Documentation

For integrating Tallyfy with RPA systems, refer to our complete API documentation ↗

The human-RPA integration challenge

RPA platforms like UiPath, Automation Anywhere, and Blue Prism effectively automate predictable, structured tasks. However, most business processes contain elements that require human judgment, decision-making, or exception handling. This creates several challenges:

• Process fragmentation - Automated and manual steps exist in separate systems
• Visibility gaps - Limited insight into the complete process status
• Coordination issues - Difficulty managing handoffs between bots and humans
• Accountability concerns - Unclear responsibility for process outcomes

Tallyfy as the orchestration layer

Tallyfy addresses these challenges by providing a unified platform that:

1. Coordinates the entire process - Manages both automated and human tasks in a single workflow
2. Provides end-to-end visibility - Shows status of both RPA and human activities
3. Facilitates effective handoffs - Transitions work between systems and people
4. Maintains accountability - Tracks responsibility throughout the entire process

Implementation architecture

The typical integration architecture includes:

• RPA bots executing automated tasks
• Tallyfy API managing the process flow and task assignments
• Human operators completing tasks requiring judgment
• API-based communication between systems

Example: Employee Onboarding Process

The following screenshot shows how Tallyfy orchestrates an employee onboarding process that combines RPA and human tasks:

In this example:

• RPA handles structured tasks like system access provisioning (marked with automation icons)
• Human operators manage judgment-based activities like document review
• Tallyfy tracks status across both automated and manual steps
• The entire process remains visible in a single interface

Business benefits

This integrated approach delivers advantages:

• Process acceleration - Automation of appropriate tasks while maintaining quality
• Error reduction - Consistent execution of repetitive activities
• Enhanced visibility - Complete process transparency across all activities
• Improved adoption - User-friendly interface for business teams
• Greater flexibility - Modification of process flows without technical debt

For more information on implementing RPA with Tallyfy, visit our RPA solution page ↗ or schedule a consultation ↗.

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