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Combining RPA systems and human operators

Connecting RPA bots with human workflows

RPA tools like UiPath, Automation Anywhere, and Blue Prism handle repetitive, rule-based tasks well - but most real processes also need human judgment. Tallyfy bridges that gap by managing both automated and human tasks in one workflow through its API.

Why it’s hard without Tallyfy

When RPA bots and people work in separate systems, you run into problems:

  • Fragmented processes - automated and manual steps live in different tools
  • No unified visibility - you can’t see the full process status in one place
  • Broken handoffs - managing transitions between bots and humans is messy
  • Unclear accountability - nobody knows who’s responsible for what

How Tallyfy solves this

Tallyfy acts as the coordination layer that:

  1. Manages the full process - both automated and human tasks in a single workflow
  2. Shows everything in one view - status of both RPA and human activities
  3. Handles handoffs - transitions work between systems and people automatically
  4. Tracks responsibility - clear accountability throughout the process

How it works in practice

A typical setup looks like this:

  • RPA bots execute automated tasks and call the Tallyfy API to report status
  • Tallyfy’s API manages process flow, creates tasks, and routes assignments
  • Human operators complete tasks that need judgment or decisions
  • API calls keep everything in sync between all systems

RPA and human task flow

This diagram shows how RPA systems, Tallyfy’s API, and human operators interact during process execution.

Diagram

What to notice:

  • Automatic handoffs - work transitions between RPA bots and human operators through Tallyfy’s API
  • Exception handling - when RPA hits issues, Tallyfy escalates to human operators for resolution before resuming automation
  • Full visibility - the Tallyfy UI tracks every action from both automated and human activities in real-time

Example: employee onboarding

Here’s how Tallyfy coordinates an employee onboarding process that mixes RPA and human tasks:

  • RPA handles structured tasks like system access provisioning
  • Human operators manage judgment-based activities like document review
  • Tallyfy tracks status across both automated and manual steps
  • The entire process stays visible in a single interface

Why this matters

This approach gives you:

  • Faster processes - automate what you can while keeping quality on human tasks
  • Fewer errors - bots handle repetitive work consistently
  • Full visibility - see everything across all activities in one place
  • Easier adoption - Tallyfy’s interface is built for business teams, not just developers
  • Flexibility - change process flows without rebuilding integrations

To learn more about RPA with Tallyfy, visit our RPA solution page or schedule a consultation.

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