How To > Ensure everyone in your team completes an approval or task
Make people accountable for tasks
Accountability is important for keeping work flowing and ensuring tasks get done. Tallyfy provides features to make accountability clear and lasting.
When people know their task status is visible, they are often more accountable:
- Public task status: Tallyfy’s dashboard shows who is responsible for active tasks and their current status.
- Progress tracking: Visuals highlight where processes are stuck and who is responsible.
- Timeline views: History shows when tasks were assigned, started, and completed.
- Activity tracking: The system automatically logs actions taken on tasks.
This transparency encourages people to keep up without direct talks. Seeing who might be blocking progress often encourages finishing on time.
Tallyfy’s automated reminders make sure follow-up happens automatically:
- Daily digest emails: The system sends personalized notifications about pending tasks.
- Customizable frequency: Users can set their preferred reminder schedule.
- Set-and-forget: Once set up, reminders work automatically for all tasks.
- Prioritization: Reminders highlight overdue tasks and upcoming deadlines.
This automation means managers don’t have to chase people for updates, building accountability into daily work.
For time-sensitive tasks, you can give extra nudges:
- Instant email reminders: Send immediate notifications to all assignees with one click.
- Custom reminder messages: Add personal notes to stress urgency or add context.
- Scheduled follow-ups: Set calendar reminders to check task progress.
- Sequential escalation: Follow a consistent pattern (e.g., reminder -> direct message -> manager involvement).
Use these extra nudges only for urgent situations to keep the reminder system effective.
Unclear responsibility hurts accountability when multiple people are assigned:
- Take Over feature: Tallyfy lets a team member take full ownership of a task.
- Clear assignment: When someone takes over, others are removed, making responsibility clear.
- Voluntary commitment: Choosing to take over encourages personal ownership.
- Documented handoffs: The system logs who took responsibility and when.
This feature changes group tasks into one person’s job, fixing ‘someone else will do it’ problems.
Tallyfy’s comments help accountability talks:
- Contextual questions: Ask about task status directly in the task’s comments.
- @mentions: Tag specific people to ensure they see your comment.
- Default comments: Use standard comment templates for consistent check-ins.
- Comment history: Keep a documented record of accountability talks.
- Email notifications: Comments automatically trigger email alerts.
This keeps talks focused on specific tasks, not general performance.
Sometimes things get in the way of task completion:
- Blocking comments: Team members can mark comments as blockers, showing what’s stopping progress.
- Visibility of blockers: These comments are clearly displayed, showing why a task is delayed.
- Shared problem-solving: Transparency helps teams solve problems together.
- Accountability transfer: Responsibility can shift to fixing the blocker when needed.
This system separates not doing the task from being genuinely blocked, creating accountability for fixing blockers.
Being unclear hurts accountability. Clear tasks help get things done:
- Specific instructions: Include step-by-step guidance.
- Defined success criteria: Explain what ‘done’ looks like.
- Resource links: Provide links to needed info, tools, or templates.
- Supporting documentation: Attach examples or training materials.
People might avoid tasks if they’re unsure how to do them. Clear instructions help people start.
Not all incomplete tasks need to stay open forever:
- Expiring task types: Set up certain tasks to auto-complete after their deadline.
- Time-based auto-completion: Create rules for tasks to close automatically after a set time.
- Clear expectations: Tell your team about these policies so they know the consequences of inaction.
- Task prioritization: Helps separate critical tasks from nice-to-haves.
These features stop tasks from piling up and create awareness about completing them before they close automatically.
For repeated accountability problems, create a structured approach:
- Sequential escalation: Follow a consistent pattern (e.g., reminder -> comment -> manager added).
- Manager involvement: Add supervisors as assignees if first steps aren’t enough.
- Pattern recognition: Track recurring issues to find and fix root causes.
- Performance connections: Connect consistent task completion (or lack thereof) to performance reviews.
A documented escalation path ensures accountability issues are handled appropriately.
Accountability involves balancing results with help and support:
- Recognition systems: Acknowledge people who consistently complete tasks.
- Constructive approach: Focus conversations on solving problems, not blaming.
- Skill development: Offer training for those struggling with tasks.
- Reciprocal accountability: Make managers responsible for providing support and removing obstacles.
Healthy accountability cultures see it as a way to encourage success.
- Start with why: Explain the task’s purpose and impact.
- Manage workloads: Ensure task loads are reasonable.
- Time blocking: Encourage scheduling specific time for tasks.
- Peer accountability partnerships: Set up ways for teammates to check in.
- Breaking down tasks: Divide big responsibilities into smaller tasks.
- Success celebration: Recognize consistent completion to encourage the behavior.
By combining Tallyfy’s features with these management approaches, you can build a culture where accountability is standard practice.
How To > Automatically track and run complex approval workflows
How To > Improve processes effectively
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