Skip to content

Report blockers and improvement feedback

How can I report and resolve issues in Tallyfy?

To report a problem or issue that blocks task completion, use the Blocker comment feature. Navigate to the task, add a comment, select the Blocker option (red flag icon), and explain the problem. To resolve the issue once fixed, find the blocker comment and click Resolve.

Tallyfy lets you report workflow issues two ways - flag immediate blockers in running processes (also called reporting problems) and suggest template improvements for the future. You get instant visibility when something’s stuck, plus a way to make your workflows better over time.

How do I report task blockers in Tallyfy?

Hit a roadblock that’s stopping you from completing a task? Tallyfy’s blocker reporting system (previously called “report/resolve problem”) gets the right people involved immediately.

Here’s what happens when you report a blocker:

  1. Open the task where the problem exists.
  2. Go to the Comments section.
  3. Click Add Comment and choose the Blocker option (often a red flag icon). Reporting a blocker comment
  4. Explain the problem in the comment and click Post.
  5. Notifications: Everyone involved is notified (in-app and email) about the blocker. Blocker notification example
  6. Visual indicators: The task gets a red border/icon, and the process bar might also turn red to highlight the problem. Task marked with a blocker Process tracker showing an issue

How do I resolve an issue (blocker)?

Good news - the problem’s fixed? Anyone who’s involved with the task can mark it resolved.

  1. Go to the comment reporting the blocker.
  2. Click the option to Resolve the issue (this might be under a menu on the comment). Resolving a blocker comment
  3. You might add a comment explaining how it was fixed.
  4. The red indicators disappear, and the resolving comment might be highlighted green.

How can I find processes with unresolved issues?

To see running processes with active blockers:

  1. Go to the Tracker view.
  2. Click Add Filter.
  3. Choose the filter Show -> With issues. Filter for processes with issues

How can I suggest improvements to templates?

Got an idea to improve the template itself? Not just a one-time fix, but something that’ll make future processes better? Add an improvement comment directly on the template.

How do I add improvement comments on templates?

  1. Go to the Templates library and View the template.
  2. Find the specific step you have feedback for.
  3. Click the Comment button on that step.
  4. Type your suggestion for improving the step in future processes.
  5. Click Submit.

Important: These comments attach to the template step itself - they’re not tied to any specific running process.

How can template owners view improvement comments?

If you can edit the template, here’s how to see these suggestions:

  1. Open the template in Edit mode.
  2. Go to the Comments section in the sidebar.
  3. View comments grouped by step.
  4. Alternatively, click a step in the editor; if it has comments, an indicator shows them.

How can I act on improvement comments?

Template owners/editors can:

  • Mark comments as ‘Read’.
  • Edit the template based on feedback.
  • ‘Hide’ addressed comments.
  • Reply for clarification.

That’s how you turn real-world experience into better templates. Every suggestion helps refine your processes.

Process Improvement > Using comments and AI for process improvement

Tallyfy surpasses traditional process improvement methods by offering contextual improvement comments that capture real-time feedback directly on process steps and AI-powered capabilities that generate intelligent suggestions for optimization creating a continuous virtuous cycle of execution observation analysis and rapid implementation.

How To > Improve processes effectively

Effective process improvement involves crowdsourcing ideas from teams using built-in feedback tools measuring customer impact through satisfaction metrics identifying bottlenecks with analytics deploying immediate changes without versioning delays and embracing incremental improvements while balancing standardization with flexibility through structured methodologies and organizational learning documentation.

How To > Make people accountable for tasks

Tallyfy helps create accountability for tasks through transparent workflows automated reminders manual nudges single-person ownership features commenting systems blocker documentation clear task instructions expiration policies escalation paths and balanced accountability culture approaches.

Process Improvement > Understand process flow without flowcharts

Tallyfy templates provide an intuitive alternative to traditional flowcharts by allowing you to define sequential processes visualize real-time workflow status through tracker views identify bottlenecks using analytics and easily optimize flow through step reordering conditional logic and parallel processing capabilities.