Change my email address

Updating your login email

Change your email by going to Settings > My Account > My Profile, editing the Email field, and saving. You’ll need to confirm with your current password.

Special process for SSO and social signup users

If you signed up via Single Sign-On (SSO) or social login (Google, Microsoft), you can’t change your email directly. These accounts don’t have passwords in Tallyfy, so you’ll need to follow the member transition process below.

Prerequisites

• You’re logged in to Tallyfy with your current email
• You have access to both your current and new email inboxes
• You signed up with a regular email and password (not SSO or social login)

Steps to update your email

1. Click your profile picture in the top right corner.
2. Select Settings from the dropdown.
3. Go to My Account > My Profile in the left sidebar.
4. Find the Email field and enter your new email address.
5. Click Save Changes.
6. A password confirmation dialog will appear - enter your current password and click Continue.

Using your new email

1. Log out of Tallyfy.
2. Log back in with your new email address and your existing password.

Limits on email changes

Free plans are limited to 3 email changes per day. Paid plans don’t have this restriction.

Troubleshooting

• Double-check for typos in the new email address
• Make sure you can receive emails at the new address (check spam folders)
• If you can’t log in after the change, contact Tallyfy Support with both your old and new email addresses

SSO and social login users

If you use SSO or social login (Google, Microsoft), you can’t edit your email directly. The email change process requires password verification, and SSO/social accounts don’t have passwords stored in Tallyfy.

Instead, use a member transition.

Changing email for SSO/social login accounts

1. Invite the new email as a member to your Tallyfy organization.
2. Wait for activation - the new email must accept the invitation or join via SSO.
3. Deactivate the old account once the new member is active.
4. Transfer tasks via conflict resolution - Tallyfy will prompt you to reassign tasks and template assignments to the new account when deactivating the old one.

Related articles

Personal Settings > Reset your password

Change your Tallyfy password from profile settings or reset it via email link if forgotten, with fixes for authentication loop issues.

Personal Settings > Switch between organizations

Switch between multiple Tallyfy organizations by clicking your profile picture and selecting Switch Organization to access any org where you’re a member or guest.

Personal Settings > Update your profile picture

Upload or change your Tallyfy profile picture through Settings > My Account > Profile using the Change Photo button to select and crop an image.

Settings > Personal settings

Customize your Tallyfy profile, password, notifications, language, and other personal account settings that only affect your own experience.

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