If you need to permanently close and delete your Tallyfy® organization, follow these detailed steps carefully. Please note this action is completely irreversible and cannot be undone.
Log in to Tallyfy® as an Administrator for the specific organization you want to delete.
Click Settings in the navigation.
Navigate to the Billing section.
Locate and click the button labeled DELETE ACCOUNT.
Critical: Ensure you enter the correct Organization ID on the form for the specific account you want to permanently close.
Submit the completed closure form.
Deletion is permanent and irreversible!
Once your account is deleted, all your organizational data, processes, templates, and user information will be permanently and irreversibly deleted. No data can be restored after deletion.
You must submit the official closure form using the specific link provided above. Informal requests (like emails to support requesting deletion) will not be processed due to strict privacy and security policies.
After you submit the official closure form, a Tallyfy team member will review and process your request, then confirm when the deletion has been completed. All billing for the account will also be permanently stopped.
Administrators can permanently deactivate organization members by navigating to Settings > Organization > Members and clicking Deactivate Account while choosing to either reassign their current tasks to other members or leave them unassigned for later redistribution.
Administrators can remove members from their Tallyfy organization through the Settings panel by deactivating the member and reassigning their existing tasks to other active members to prevent work loss.
Tallyfy administrators can update organizational information such as company names and contact details by accessing Settings then Org Details under My Organization where they can modify and save the necessary changes.
In Tallyfy you must first archive a process before you can permanently delete it by filtering for archived processes in the Tracker view and clicking the delete button with confirmation.
