If you need to permanently close and delete your Tallyfy organization, follow these detailed steps carefully. Please note this action is completely irreversible and cannot be undone.
Log in to Tallyfy as an Administrator for the specific organization you want to delete.
Click Settings in the navigation.
Navigate to the Billing section.
Locate and click the button labeled DELETE ACCOUNT.
Critical: Ensure you enter the correct Organization ID on the form for the specific account you want to permanently close.
Submit the completed closure form.
Deletion is permanent and irreversible!
Once your account is deleted, all your organizational data, processes, templates, and user information will be permanently and irreversibly deleted. No data can be restored after deletion.
You must submit the official closure form using the specific link provided above. Informal requests (like emails to support requesting deletion) will not be processed due to strict privacy and security policies.
After you submit the official closure form, a Tallyfy team member will review and process your request, then confirm when the deletion has been completed. All billing for the account will also be permanently stopped.
Administrators can deactivate member accounts in Tallyfy by navigating to Settings > Organization > Members and selecting Deactivate Account which removes access immediately and allows reassignment of their current tasks to other active members.
Administrators can remove members from their Tallyfy organization by first deactivating them through Settings > Organization > Members and then permanently deleting them while reassigning any pending tasks to other active members.
The DELETE endpoint permanently removes a process run instance and its associated data including tasks comments and form values with no option for recovery.
Tallyfy requires users to first archive active or completed processes before permanently deleting them through a two-step safety mechanism that prevents accidental data loss with no recovery option available.
