Billing > Access and manage my billing details
Billing
The Billing section within Tallyfy® Settings enables administrators to comprehensively manage subscriptions, payment methods, account limits, and billing oversight.
Tallyfy® leverages Recurly as our billing partner alongside an innovative credit system that provides flexible payment management and transparent cost control for organizations.
The Billing section offers comprehensive subscription management tools enabling administrators to maintain complete financial oversight:
- Plan Overview: View current subscription plan details and usage metrics
- Payment Management: Update payment card information and billing addresses
- Invoice History: Access past invoices and payment records for accounting purposes
- Credit Management: Monitor and manage billing credits for flexible payment handling
See How to access and manage billing details for more information.
Tallyfy® implements an intelligent billing credit system functioning as a pre-paid balance mechanism that simplifies subscription management and provides cost predictability:
- Credits are automatically used before your payment card is charged for any services
- You only pay for active members (billing begins when they accept their invite or sign in)
- If you remove a member or downgrade their role mid-cycle, you receive pro-rated credits back for the unused time
- Credits expire after 5 years and are non-refundable as company policy
- You can purchase credits via bank transfer (contact Tallyfy® support for comprehensive details)
By default, you receive billing emails instantly when changes occur (like adding a new member). To receive fewer email notifications:
- Daily Billing Option: Contact Tallyfy® Support to request daily billing notifications. You’ll receive one comprehensive daily summary email instead of instant updates.
Your Tallyfy® plan includes specific limits, such as:
- Maximum number of Full members allowed
- Maximum number of Light members permitted
- Available file storage space allocation
See Tallyfy’s account and member limits for comprehensive details.
If you have a valid discount coupon code:
- Go to Settings > Billing.
- Click Update Plan (or a similar subscription button).
- Enter the code in the “Have a coupon?” field during checkout.
Tallyfy® offers substantial discounts for organizations in eligible countries.
To be eligible for this program:
- Most of your users must be located in an eligible country
- You must be subscribed to an annual plan
To apply for the Fair Price Guarantee:
- Review the Fair Price Guarantee page ↗ for eligibility requirements and detailed instructions.
- Submit the complete application form from that page.
- If approved, you will receive a discount coupon code to use for your subscription.
See also: Non-profit Discount Program
Settings > Organization settings
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