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Share screenshots and screencasts with Tallyfy support

Sharing screenshots and screencasts with Tallyfy support

Sending a picture (screenshot) or a short video recording (screencast) of the issue you’re experiencing can help the Tallyfy support team understand the problem faster.

Here’s how to capture these:

Taking screenshots

  • On a Mac: Press Shift + Command (⌘) + 3 keys together to capture your entire screen. (Other combinations like Shift + Command + 4 let you select an area).
  • On Windows: Press the PrtScn (Print Screen) key (you might need to press Fn or Ctrl simultaneously on some keyboards). This usually copies the screen image to your clipboard. You can then paste it into an image editor (like Paint) or directly into your support message. Some Windows versions also have a Snipping Tool for easier captures.

Recording screencasts (screen videos)

If the issue involves multiple steps or something moving on the screen, a short video is often better. Here are some free tools you can use:

These tools let you record your screen (and optionally your voice) and easily share a video link with the support team.

Miscellaneous > Keyboard shortcuts in Tallyfy

Keyboard shortcuts in Tallyfy enable quick actions like creating tasks launching processes and navigating form fields using combinations of Ctrl Alt Tab and Spacebar keys across Mac and Windows systems.

Miscellaneous > Troubleshooting

A comprehensive guide detailing various troubleshooting methods browser-specific solutions rate limits and cache management techniques to resolve common Tallyfy performance issues and errors.
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