Share Screenshots and Screencasts with Tallyfy Support
How to share screenshots and screencasts with Tallyfy support
Have you ever had an issue or wanted to give feedback to Tallyfy Support, but struggled to explain it in words? Well, we’ve got a solution for you! Sharing a screenshot or a screencast (video) can make a huge difference and help our support team understand and resolve your issue faster.
Here’s how you can take screenshots and screencasts:
Taking screenshots:
For Mac users, simply press Shift-Command (⌘)-3 to capture your screen.
For Windows users, use the key combination Ctrl + PrtScn to take a screenshot.
Taking screencasts/videos:
To create a screencast, you can use one of these free tools:
With these simple tools, you’ll be able to capture and share your screen with ease. So the next time you need to illustrate your issue or feedback, give screenshots or screencasts a try - it’ll save everyone time and make problem-solving a breeze!
The dedicated Tallyfy support team offers personalized assistance through help widgets emails and calls while also providing professional services like process mapping dedicated account management and integration support for enhanced customer experience.
Support team assistance requires sharing the full URL of relevant tasks and the Organization ID which can be accessed through the Settings > Organization menu in Tallyfy.
Support options for Tallyfy include email assistance help bubble chat professional services and ticket submission through a green bubble icon located at the bottom right of every page.
Tallyfy offers a responsive web-based platform that works smoothly across all devices though a native mobile app for iOS and Android is planned for future development.
