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Share screenshots

Sharing screenshots and screencasts with support

A screenshot or short screen recording of your issue helps the Tallyfy support team understand the problem. It’s much faster than a text description alone.

Taking screenshots

  • On a Mac - Press Shift + Command (⌘) + 3 to capture your entire screen. Use Shift + Command + 4 to select a specific area instead.
  • On Windows - Press the PrtScn (Print Screen) key (you might need Fn or Ctrl on some keyboards). This copies the screen to your clipboard, so you can paste it into Paint or directly into your support message. There’s also the built-in Snipping Tool for more precise captures.

Recording screencasts

If your issue involves multiple steps or something moving on screen, you’ll find a short video works better. Here are some free tools:

These tools let you record your screen (and optionally your voice) and share a video link with the support team.

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