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Provide context to support

What info does Tallyfy support need?

When you contact support, they’ll usually ask for two things to find and fix your issue fast:

  1. The full URL from your browser - If your question is about a specific task, running process, template, or guest task link, copy the entire web address from your browser’s address bar (starting with https://go.tallyfy.com/...) and paste it into your support ticket or email.

  2. Your Organization ID - This unique ID helps support find your account. You’ll find it under Settings > Organization in Tallyfy. Copy the ID shown there and include it in your message. See also: Find your Tallyfy IDs.

Including both details lets the support team jump straight to the exact item you’re asking about.

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