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Provide necessary info to Tallyfy's support team

How to provide specific information to the Tallyfy support team

If you need help from Tallyfy Support, there are a few things they may ask you to provide.

First, they may ask you to share the full URL link of the guest task, process, or template you are referring to. To do this, simply copy-paste the URL and share it with the support team.

Additionally, they may ask you to provide your Organization ID. You can find this by going to Settings > Organization in your Tallyfy account. Once you’re there, simply locate your Organization ID and share it with the support team. There’s a dedicated tutorial on where to find your organization ID here.

Miscellaneous > Support

Support options for Tallyfy include email assistance help bubble chat professional services and ticket submission through a green bubble icon located at the bottom right of every page.

Support > Submit a Help Ticket

Users can submit help tickets to Tallyfy Support by either sending an email or clicking the green bubble icon located at the bottom right of any page.

Miscellaneous > Find your Tallyfy IDs

Unique identification numbers for organizations templates and processes in Tallyfy can be located in specific URLs and settings pages for easy reference during support interactions or template sharing.