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Provide necessary info to Tallyfy's support team

Providing information to Tallyfy support

To help the Tallyfy Support team understand and resolve your issue quickly, they might ask you for specific information.

Two common pieces of information they need are:

  1. The Full URL (Web Address): If your question is about a specific task, running process, template, or even a specific guest task link, please copy the entire web address from your browser’s address bar (starting with https://go.tallyfy.com/...) and paste it into your support ticket or email.

  2. Your Organization ID: This unique ID helps support find your specific account. You can find it by going to Settings > Organization in Tallyfy. Copy the ID displayed there and provide it to support. See also: Find your Tallyfy IDs.

Providing these details helps the support team locate the exact item you’re referring to much faster.

Miscellaneous > Find your Tallyfy IDs

The unique identification numbers for organizations templates and processes in Tallyfy can be located through specific navigation paths within the platform’s settings and interface elements.

Pro > Miscellaneous

The comprehensive guide outlines essential Tallyfy features including support resources browser compatibility system functionalities and organizational tools while providing navigation options for accessing documentation and legal information.

Settings > Organization settings

Administrators can control organization-wide configurations including member management billing branding integrations and other company settings through dedicated admin tools and interfaces.
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