If you need help from Tallyfy Support, there are a few things they may ask you to provide.
First, they may ask you to share the full URL link of the guest task, process, or template you are referring to. To do this, simply copy-paste the URL and share it with the support team.
Additionally, they may ask you to provide your Organization ID. You can find this by going to Settings > Organization in your Tallyfy account. Once you’re there, simply locate your Organization ID and share it with the support team. There’s a dedicated tutorial on where to find your organization ID here.
Support > Contact Tallyfy support or engage in professional services
Tallyfy offers comprehensive support through email and chat alongside professional services including dedicated account management process optimization template creation testing integration assistance and change management training.
Miscellaneous > Support
Organizations can boost Tallyfy adoption through strategic implementation early user involvement automated onboarding customizable guidance snippets and continuous success tracking using activity metrics.
Support > In-app user guide
Users can access Tallyfy’s built-in guide through the Help button in the left sidebar or by clicking the arrow next to their name and selecting Help and FAQs.
Support > Submit a Help Ticket
Users can submit help tickets to Tallyfy Support by either sending an email or clicking the green bubble icon located at the bottom right of any page.