A comprehensive guide detailing various support channels, troubleshooting resources, and professional services available through Tallyfy’s support system.
Contact Tallyfy support or engage in professional services
Once you’ve signed up for Tallyfy, our amazing support team is here to help you every step of the way. Whether you have questions, need assistance, or want to share feedback, our friendly support team is just a click away!
To get in touch with us, simply click on the Get Help bubble in the bottom right corner of your screen. You can send us an email and make sure to include any relevant screenshots to help us better understand your issue.
If you’re looking for a more personalized experience, we also offer custom help through calls with our dedicated workflow and product experts. To get started - please use our support widget on the bottom right corner to create a ticket, or email support at-sign tallyfy dot-com.
Whilst we can mostly help for free, there’s sometimes situations where a lot of work needs to be done to help a client. We will let you know if that is the case. Professional services might include work in these areas:
- Dedicated account manager. An expert who will know your needs inside and out.
- Mapping your process(es). We make sure you have all the right steps and everyone agrees.
- Optimizing your process(es). We make sure the process is as efficient and scalable as possible.
- Create Tallyfy templates. We use AI to generate a template from scratch or upload your existing document.
- Testing and piloting. We can help you define a pilot, a business case, ROI metrics and more.
- Systems and integration. We evaluate your current systems and propose integration methods.
- Change management and training. We facilitate launch, adoption and change management for maximum ROI.
Support > Provide necessary info to Tallyfy's support team
When seeking assistance from Tallyfy Support, users need to provide the complete URL of the relevant task, process, or template, along with their Organization ID which can be found in the account settings.
Support > Submit a Help Ticket
Support tickets can be submitted to Tallyfy via email or through the green bubble icon located at the bottom right of every page for assistance with questions, issues, or feature requests.
Miscellaneous > Become a Tallyfy Partner
Organizations can become Tallyfy partners by visiting their partner page and submitting an application for collaboration opportunities.
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