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Getting support and helping your team use Tallyfy

This section covers how to get help from Tallyfy and offers tips to encourage your team to adopt and use Tallyfy effectively.

Driving adoption of Tallyfy

Getting your team to successfully adopt a new tool like Tallyfy takes planning. Here are tips based on our adoption best practices guide:

  • Involve users early: Talk to the people who will use the processes day-to-day as you set them up.
  • Start with valuable processes: Choose initial processes that solve real problems or quickly save time.
  • Get manager buy-in: Ensure leaders visibly use and support Tallyfy.
  • Share success stories: Encourage team members to share how Tallyfy is helping them.
  • Plan the rollout: Don’t just launch it; have a plan for introducing it.

Automatically onboard new team members

A great way to help new hires learn Tallyfy and company processes is to automatically launch an onboarding template for them when they join.

  • How: In Settings > Organization > Customization, choose a template under Auto-Launch Template for New Members.
  • Benefit: Every new member is automatically assigned tasks that guide them through learning Tallyfy and key company procedures.

Read more at Auto-launch templates for new members.

Use universal snippets for guidance

Snippets are reusable text blocks. You can set up special “Universal Snippets” in Settings > Organization > Personalization to show messages in specific places:

  1. Guest View Snippets: Show custom messages to external guests when they view tasks.
  2. Member Homepage Snippets: Display permanent messages on all members’ Tallyfy homepages (good for announcements or important links).
  3. New Member Onboarding Snippets: Show a one-time welcome message only to new members when they first log in.
  4. Light Role Template Editing Snippets: Show a message if a Light role user tries to edit a template (which they can’t), explaining why.

Using these helps guide users.

Measuring success

How do you know if people are adopting Tallyfy?

  • Look at usage statistics (if available).
  • Check if processes are completed faster or more consistently.
  • Ask your team for feedback.
  • See if there’s less email about process coordination.

Org Settings > Auto-launch templates for new members

Organizations can automatically initiate specific onboarding templates for new members upon joining which provides structured guidance through tasks notifications and standardized training materials while reducing administrative work and tracking completion progress.

Introduction

Workflow automation platform Tallyfy helps organizations streamline operations by documenting processes tracking tasks in real-time and enabling continuous improvement through AI-powered automation and standardized templates.

Tutorials > Welcome snippets

Tallyfy enables organizations to display customized welcome messages and instructions through snippets that can appear either once for new members or permanently on the homepage for all team members.

Pro > Getting started

A comprehensive guide for new Tallyfy users to learn essential platform features through step-by-step tutorials covering account setup workflow design task management team collaboration and basic automation tools.