Update member

Endpoint

PUT /organizations/{org_id}/users/{user_id}

Updates a member’s profile within your Tallyfy organization. Requires admin permission. Members can also update their own profile via PUT /organizations/{org_id}/me.

Request

Replace {org_id} with your Organization ID and {user_id} with the member’s numeric ID.

Headers

Header	Value
Authorization	Bearer {your_access_token}
Accept	application/json
X-Tallyfy-Client	APIClient
Content-Type	application/json

Body (JSON)

Send a JSON object with the fields you want to update. Three fields are required in every request:

Required fields:

• first_name (string, max 32 chars) - can’t be a URL or disallowed name
• last_name (string, max 32 chars) - can’t be a URL or disallowed name
• timezone (string, e.g., Europe/London)

Optional fields:

• phone (string, max 20 chars)
• job_title (string, nullable)
• job_description (string, nullable)
• team (string, nullable)
• country_id (integer) - must match a valid country ID
• date_format (string) - either mm/dd/yyyy or dd/mm/yyyy
• step_preferences (boolean)

{
  "first_name": "Alicia",
  "last_name": "Smith-Jones",
  "job_title": "Senior Support Agent",
  "timezone": "America/New_York"
}

Note

Email and password changes use separate endpoints (/update-email and /update-password) and may require the user’s current password. Bot users can’t be edited. If a member belongs to other organizations, only that member can update their own profile.

Code samples

Javascript

const accessToken = 'YOUR_PERSONAL_ACCESS_TOKEN';
const orgId = 'YOUR_ORGANIZATION_ID';
const userId = 12345;
const apiUrl = `https://go.tallyfy.com/api/organizations/${orgId}/users/${userId}`;

const updateData = {
  first_name: "Alicia",
  last_name: "Smith-Jones",
  timezone: "America/New_York",
  phone: "+1-555-123-4567",
  job_title: "Project Lead"
};

const response = await fetch(apiUrl, {
  method: 'PUT',
  headers: {
    'Authorization': `Bearer ${accessToken}`,
    'Accept': 'application/json',
    'X-Tallyfy-Client': 'APIClient',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify(updateData)
});

const data = await response.json();
if (!response.ok) {
  console.error(`Failed to update member ${userId}:`, data);
} else {
  console.log(`Updated member ${userId}:`, JSON.stringify(data, null, 2));
}

Python

import requests
import json
import os

access_token = os.environ.get('TALLYFY_ACCESS_TOKEN', 'YOUR_PERSONAL_ACCESS_TOKEN')
org_id = os.environ.get('TALLYFY_ORG_ID', 'YOUR_ORGANIZATION_ID')
user_id = 12345
api_url = f'https://go.tallyfy.com/api/organizations/{org_id}/users/{user_id}'

headers = {
    'Authorization': f'Bearer {access_token}',
    'Accept': 'application/json',
    'X-Tallyfy-Client': 'APIClient',
    'Content-Type': 'application/json'
}

update_payload = {
    'first_name': 'Robert',
    'last_name': 'Paulson',
    'timezone': 'UTC',
    'job_title': 'Senior Developer',
    'team': 'Engineering'
}

response = requests.put(api_url, headers=headers, json=update_payload)

if response.ok:
    print(f'Updated member {user_id}:')
    print(json.dumps(response.json(), indent=4))
else:
    print(f'Error updating member {user_id}: {response.status_code}')
    print(response.text)

Java

import java.net.URI;
import java.net.http.HttpClient;
import java.net.http.HttpRequest;
import java.net.http.HttpResponse;

public class UpdateMember {
    public static void main(String[] args) throws Exception {
        String accessToken = System.getenv().getOrDefault("TALLYFY_ACCESS_TOKEN", "YOUR_PERSONAL_ACCESS_TOKEN");
        String orgId = System.getenv().getOrDefault("TALLYFY_ORG_ID", "YOUR_ORGANIZATION_ID");
        int userId = 12345;
        String apiUrl = String.format(
            "https://go.tallyfy.com/api/organizations/%s/users/%d", orgId, userId);

        String jsonPayload = """
            {
              "first_name": "Alicia",
              "last_name": "Smith-Jones",
              "timezone": "America/New_York",
              "job_title": "Team Lead",
              "phone": "+442071234567"
            }
            """;

        HttpClient client = HttpClient.newHttpClient();
        HttpRequest request = HttpRequest.newBuilder()
                .uri(URI.create(apiUrl))
                .header("Authorization", "Bearer " + accessToken)
                .header("Accept", "application/json")
                .header("X-Tallyfy-Client", "APIClient")
                .header("Content-Type", "application/json")
                .PUT(HttpRequest.BodyPublishers.ofString(jsonPayload))
                .build();

        HttpResponse<String> response = client.send(request,
            HttpResponse.BodyHandlers.ofString());

        if (response.statusCode() == 200) {
            System.out.println("Updated member " + userId + ": " + response.body());
        } else {
            System.err.println("Error " + response.statusCode() + ": " + response.body());
        }
    }
}

Go

package main

import (
  "bytes"
  "encoding/json"
  "fmt"
  "io"
  "net/http"
  "os"
  "strconv"
  "time"
)

func main() {
  accessToken := os.Getenv("TALLYFY_ACCESS_TOKEN")
  if accessToken == "" { accessToken = "YOUR_PERSONAL_ACCESS_TOKEN" }
  orgId := os.Getenv("TALLYFY_ORG_ID")
  if orgId == "" { orgId = "YOUR_ORGANIZATION_ID" }
  userId := 12345
  apiUrl := fmt.Sprintf("https://go.tallyfy.com/api/organizations/%s/users/%s",
    orgId, strconv.Itoa(userId))

  updateData := map[string]interface{}{
    "first_name": "Robert",
    "last_name":  "Paulson",
    "timezone":   "UTC",
    "team":       "Operations",
  }

  jsonData, _ := json.Marshal(updateData)

  client := &http.Client{Timeout: 15 * time.Second}
  req, _ := http.NewRequest(http.MethodPut, apiUrl, bytes.NewBuffer(jsonData))
  req.Header.Set("Authorization", "Bearer "+accessToken)
  req.Header.Set("Accept", "application/json")
  req.Header.Set("X-Tallyfy-Client", "APIClient")
  req.Header.Set("Content-Type", "application/json")

  resp, err := client.Do(req)
  if err != nil {
    fmt.Printf("Request failed: %v\n", err)
    return
  }
  defer resp.Body.Close()

  body, _ := io.ReadAll(resp.Body)

  if resp.StatusCode != http.StatusOK {
    fmt.Printf("Error %d: %s\n", resp.StatusCode, string(body))
    return
  }

  var prettyJSON bytes.Buffer
  if err := json.Indent(&prettyJSON, body, "", "  "); err == nil {
    fmt.Println(prettyJSON.String())
  } else {
    fmt.Println(string(body))
  }
}

C++

#include <iostream>
#include <string>
#include <cpprest/http_client.h>
#include <cpprest/json.h>

using namespace web;
using namespace web::http;
using namespace web::http::client;
using namespace web::json;

pplx::task<void> UpdateTallyfyMember(int userId, const value& updatePayload)
{
    utility::string_t accessToken = U("YOUR_PERSONAL_ACCESS_TOKEN");
    utility::string_t orgId = U("YOUR_ORGANIZATION_ID");
    utility::string_t userIdStr = utility::conversions::to_string_t(std::to_string(userId));
    utility::string_t apiUrl = U("https://go.tallyfy.com/api/organizations/")
        + orgId + U("/users/") + userIdStr;

    http_client client(apiUrl);
    http_request request(methods::PUT);
    request.headers().add(U("Authorization"), U("Bearer ") + accessToken);
    request.headers().add(U("Accept"), U("application/json"));
    request.headers().add(U("X-Tallyfy-Client"), U("APIClient"));
    request.headers().set_content_type(U("application/json"));
    request.set_body(updatePayload);

    return client.request(request).then([userId](http_response response) {
        return response.extract_json().then([response, userId](pplx::task<value> task) {
            value const & body = task.get();
            if (response.status_code() == status_codes::OK) {
                std::wcout << L"Updated member " << userId << L":\n"
                           << body.serialize() << std::endl;
            } else {
                std::wcerr << L"Error " << response.status_code() << L": "
                           << body.serialize() << std::endl;
            }
        });
    });
}

int main() {
    value payload = value::object();
    payload[U("first_name")] = value::string(U("Alicia"));
    payload[U("last_name")] = value::string(U("Jones"));
    payload[U("timezone")] = value::string(U("UTC"));
    payload[U("job_title")] = value::string(U("Lead Engineer"));
    payload[U("team")] = value::string(U("Core Platform"));

    UpdateTallyfyMember(12345, payload).wait();
    return 0;
}
// Requires C++ REST SDK (Casablanca)

C#

using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;
using System.Text.Json;

var accessToken = Environment.GetEnvironmentVariable("TALLYFY_ACCESS_TOKEN")
    ?? "YOUR_PERSONAL_ACCESS_TOKEN";
var orgId = Environment.GetEnvironmentVariable("TALLYFY_ORG_ID")
    ?? "YOUR_ORGANIZATION_ID";
int userId = 12345;
var apiUrl = $"https://go.tallyfy.com/api/organizations/{orgId}/users/{userId}";

var payload = new {
    first_name = "Alicia",
    last_name = "Smith-Jones",
    timezone = "America/New_York",
    job_title = "Principal Engineer",
    team = "Platform"
};

using var client = new HttpClient();
using var request = new HttpRequestMessage(HttpMethod.Put, apiUrl);
request.Headers.Authorization = new AuthenticationHeaderValue("Bearer", accessToken);
request.Headers.Accept.Add(new MediaTypeWithQualityHeaderValue("application/json"));
request.Headers.Add("X-Tallyfy-Client", "APIClient");
request.Content = new StringContent(
    JsonSerializer.Serialize(payload), Encoding.UTF8, "application/json");

var response = await client.SendAsync(request);
var body = await response.Content.ReadAsStringAsync();

if (response.IsSuccessStatusCode) {
    Console.WriteLine($"Updated member {userId}:");
    using var doc = JsonDocument.Parse(body);
    Console.WriteLine(JsonSerializer.Serialize(doc.RootElement,
        new JsonSerializerOptions { WriteIndented = true }));
} else {
    Console.WriteLine($"Error {response.StatusCode}: {body}");
}

Response

A successful request returns 200 OK with the member’s full profile after the update.

{
  "data": {
    "id": 12345,
    "email": "user@example.com",
    "first_name": "Alicia",
    "last_name": "Smith-Jones",
    "full_name": "Alicia Smith-Jones",
    "profile_pic": "https://...",
    "job_title": "Project Lead",
    "phone": "+1-555-123-4567",
    "team": "Operations",
    "timezone": "America/New_York",
    "UTC_offset": "-05:00",
    "country_id": 1,
    "date_format": "mm/dd/yyyy",
    "role": "standard",
    "status": "active",
    "created_at": "2024-01-15T10:30:00Z",
    "updated_at": "2026-02-25T14:20:00Z"
  }
}

If the user ID isn’t found, you don’t have permission, or the request body fails validation, you’ll get 404, 403, 400, or 422 respectively.

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