Skip to content

Setup custom SMTP sending

Setting up a custom SMTP server for all outgoing email

Tallyfy lets you set your own SMTP server as a central account to send all emails. This is a substitute for our own email server sending emails from Tallyfy to your coworkers, guests, etc.

The benefits of custom SMTP are:

  • All email sends via your own servers. This minimizes the chance of emails being blocked, or being seen as phishing or spam emails by receiving mailboxes.
  • It gives you a log of sent items on your end - assuming you log SMTP usage on your servers.
  • It uses/applies everything you’ve already set up and configured on your own SMTP servers.

Testing your SMTP settings

Curious about how to check if your SMTP settings are correct and working? Here are some recommended tools to test your SMTP connection:

Microsoft Outbound SMTP testing

Visit this link to test your SMTP connection using Microsoft’s test.

Microsoft Outbound SMTP testing

Wormly - test SMTP server

Use Wormly’s SMTP server testing tool to verify your SMTP server’s functionality.

Wormly - test SMTP server

MXToolbox - super tool and diagnostics

For a more in-depth analysis of your SMTP server, visit MXToolbox’s SuperTool or use their diagnostic tool at this link.

MXToolbox - super tool and diagnostics

GMass - test your real credentials

If you’re comfortable with this (seems high risk) - you can try GMass’s SMTP test where you can input your real username and password to verify your credentials.

GMass - test your real credentials

Remember, these tools are external and we don’t endorse them. It’s essential to test your SMTP settings before configuring them in Tallyfy for custom email delivery.

Integrations > Email and SMTP

Tallyfy offers flexibility by allowing users to integrate their own SMTP servers for email communications instead of relying on the platform’s default email service.

Support > Not Receiving Emails from Tallyfy

A comprehensive guide for resolving email delivery issues in Tallyfy through steps like email verification, notification customization, spam folder checks, IT team involvement, whitelisting domains, and alternative access methods via guest links.

Webhooks > Send emails using webhooks

Webhooks can be utilized to automate email sending by connecting to middleware platforms like Zapier, which involves getting a webhook URL, testing the connection, and setting up customized email actions triggered by specific events.