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Track activity

How to view the template activity log

The Activity stream provides a detailed audit trail of all changes and interactions with templates, enabling accountability and change tracking.

Requirements

  • Administrator access or explicit template access permissions
  • A template with activity history

Benefits of activity tracking

  • Audit trail - Maintain records of who changed what and when
  • Accountability - Identify which users made specific modifications
  • Change management - Track the evolution of templates over time
  • Troubleshooting - Identify when problematic changes were introduced
  • Compliance - Provide evidence of process governance and oversight

Types of tracked activities

The activity log captures comprehensive information about template modifications:

Content changes

  • Template title and description updates
  • Step title and description modifications
  • Addition or removal of steps
  • Changes to task instructions and guidance

Field management

  • Creation of new form fields
  • Modification of field properties
  • Deletion of fields

Configuration adjustments

  • Template tag additions and removals
  • Permission setting changes
  • Webhook creation, modification, and deletion
  • Automation rule updates
  • Template archiving and unarchiving

User interactions

  • Template duplication events
  • Template publishing actions
  • Template import/export activities
  • User view access events

Accessing the activity log

  1. Navigate to the Templates section
  2. Locate and select the template you want to examine
  3. Click View in the template toolbar
  4. Select the Activity tab from the menu
Accessing the template activity log

Interpreting the activity log

The activity log displays entries in reverse chronological order (newest first):

  • Each entry shows the date and time of the action
  • The user name of the person who performed the action
  • The specific action type that occurred
  • Detailed information about what changed

Activity log retention

  • Activity logs are maintained for the life of the template
  • Archived templates retain their activity history
  • If a template is duplicated, the new copy starts with a fresh activity log
  • Activity logs cannot be edited or deleted

Access control

Access to template activity logs is restricted to:

  • Administrator members
  • Standard members with explicit permissions to view the template
  • The template creator

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