Skip to content

How to remove a member

Removing members from your organization

To remove a member from Tallyfy, go to Settings > Organization > Members, click their name, and select Deactivate Account at the bottom of their profile. Access is revoked immediately, and you’ll decide what happens to their current tasks.

What you need

  • Administrator permission level
  • The name of the member you want to remove

Removing a member

  1. Go to Settings > Organization > Members.
  2. Click the member’s name.
  3. Scroll to the bottom of their profile page.
  4. Click Deactivate Account. Remove team member interface view view view

Deactivation happens instantly.

Choosing what happens to their tasks

When you deactivate a member, you’ll decide what happens to their current tasks. Two options:

  1. Reassign their tasks (recommended):

    • Pick other active members to take over the work
    • Choose specific tasks or reassign everything from certain templates Conflict resolution example view view view
  2. Leave tasks unassigned:

    • Select Deactivate without reassigning their tasks
    • Tasks become unassigned - you’ll need to reassign them manually later

What happens after deactivation

  • They lose access to your Tallyfy organization immediately
  • Their paid seat1 opens up for new team members
  • Tallyfy records who performed the deactivation and when (visible in the member’s Activity section)

Check public kick-off forms first

Before deactivating anyone, check if they’re the inviter or creator for any templates used in public kick-off forms2.

  • Member was the inviter (but didn’t create the template) - Tallyfy automatically switches the inviter to the template creator. Public sharing stays ON.
  • Member was the creator of the template - Tallyfy may turn OFF public sharing for that form, breaking the public link immediately. An Administrator would need to turn public sharing back ON and pick a new member to associate with the form.

Checking deactivation history

  1. Go to Settings > Organization > Members
  2. Find the deactivated member’s name (you may need to filter the list)
  3. Check the Activity section at the bottom of their profile page

The activity log shows who deactivated the member and when.

Org Settings > Remove a member

Remove a member from your Tallyfy organization by deactivating them through Settings > Organization > Members, then reassigning their tasks to other active members.

Org Settings > Member deletion

Troubleshoot common errors when removing members from a Tallyfy organization - error messages, two-step deletion, and edge cases.

Members > Convert a member to a guest

In Tallyfy you can convert a member to a guest by first deactivating their account through the Members settings and then clicking “Convert to guest” on the disabled account which immediately switches them to guest-only access through email task links and frees up a paid member seat.

Members > Remove member

Remove a member from a Tallyfy organization via API, with optional task reassignment to another member during removal.

Footnotes

  1. Tallyfy bills per active member monthly or yearly. Deactivated members don’t count toward billing.

  2. External submission forms that don’t require login. Links can break if the form creator is deactivated.