3 Task Automation Tools to Eliminate Grunt Work [Examples]

task automation tools header

Every company has grunt work. It’s the type of tasks that just about anyone can handle; it just requires the time and effort.

And well, no one really likes doing that. Your highly-skilled employees aren’t too happy about having to do menial work – and as it’s widely known, the happier your employees, the more productive they’ll be.

Grunt work could be, for example, taking all of the leads captured through MailChimp and transferring them to your CRM platform.

Or, you might be copy-pasting a new hire’s personal information from their application to your internal HRM platform.

If you’re doing this manually, this can be very time-consuming, especially if you’re thinking long-term. Doing this a couple of hours a week adds up, ultimately wasting a lot of your team’s time.

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Today, those, you really don’t have to be doing a big chunk of menial work.

There are a lot of task automation tools that do your job for you by making your different systems communicate with each other. And you know what the best part is? You won’t even need to write a single line of code for this – all you have to do is pick the right tool

3 Must-Have Task Automation Tools

These task automation tools play the middle-man between all of your different software.

While most of them offer the same general functionality, there are certain features that put them apart from each other.

Are you thinking of using Microsoft Flow to try and run approval workflows? Think again – you will need something a lot easier for business users .

Zapier

zapier screenshot

Chances are, you’ve probably already heard of Zapier. It’s only one of the most popular task automation tools out there.

It allows you to “zap” together different software, carrying over data from one tool to another.

Zapier’s main advantage is that the tool offers integrations with most of the apps you’ll find online. To learn about all the potential combinations, you can check out this guide here.

Flow

microsoft flow screenshot

Flow is Microsoft’s very own task automation tool.

While it doesn’t offer nearly as many software integrations as Zapier, its main benefit is that it works in combination with Office 365.

So, if your organization works mostly with Microsoft products, Flow would be your go-to.

Tallyfy

tallyfy screenshot workflow tasks

Let’s say you have a set of different tasks that need to be completed. Once each task is done (either manually or automated), you need to communicate to the next task owner that they have new work to do.

Tallyfy helps with just that – setting up communication between different tasks.

While it doesn’t exactly automate the task, it removes the managerial overhead needed to make sure everything gets done.

And as a given, it can be integrated with all the other tools we’ve mentioned here.

Want to learn everything there is to know about workflow software? We’ve got a guide for that! Stuck between different workflow management systems? Readup our comparison post.

Task Automation Tools: 2 Practical Examples

Depending on what your company does, the tasks you’d automate would be very specific to your own niche.

To get you started, though, we’re going to cover 2 examples of automation in business functions that are present in just about every organization.

Customer Support

It’s pretty common knowledge that your customers are the core of your business.

So, it’s important to make sure that their concerns are taken care of ASAP. Unless you have a dedicated support team, though, customer support turns more into an after-thought.

In a lot of cases, you’re focusing on other tasks, and only occasionally checking your email or customer support tool.

To make sure you’re getting back to your customers in time, you can use a combination between Zapier, Intercom (if you’re using customer support software) / Gmail (if it’s email-based) and Slack.

So now, whenever you get a customer ticket on either Intercom or Gmail, you can set up a direct message to be sent to you on Slack, letting you know that there’s someone waiting for a reply ASAP.

Client Onboarding

Taking on a new client can be a very long process.

You’d need to gather all the right information (company information + their needs), carry out the onboarding process, and finally kick-start your work with them.

All this is done through different platforms.

  1. The interaction starts on the website, where the lead leaves their email.
  2. The salesman has to get in touch with them and get their data through Typeform.
  3. Based on the information from the Typeform, you start the onboarding process using Tallyfy.
  4. Once the process is complete, you copy + paste information from Typeform into your favorite project management software and start working with the client.

Yep, you guessed it. That’s a lot of different steps that need manual intervention.

Instead, you can use Zapier to tie all the different apps together. Once someone signs up on the website, they automatically receive the Typeform email. Then, the data is automatically transferred through all the different software tools.

Starting off with Task Automation

Now that you know how task automation works, you can start coming up with your own uses for it.

While the example we provided work for a lot of organizations, they’re not the only task automation uses.

The sky’s the limit! Dive into the different tools & find out yourself how much of your work can be automated.

Want to learn discover even more automation tools? Read up our roundup of 15+ business automation tools

Is this post written for a search engine or for you?

Many B2B cloud software companies invest in blog posts in the hope of ranking high on search engines like Google. What they’re doing is writing articles around keywords, which are terms customers are likely to search for on Google. The posts don’t offer valuable information or make any sense.

But then if you’re reading something that doesn’t make sense, how are you supposed to make informed buying decisions?

We have a lot to say about workflow and business processes. We truly believe in continuous improvement. But it’s not really about us. We publish these articles to help you find Tallyfy, and to provide you with information that will help you make informed buying decisions.

Ready to automate your workflows? Check out Tallyfy.

How exactly do we conduct research?

We research topics down to the bone. We nitpick, we argue about what to keep and what to throw out. It’s a lot of work. We consult academic sources for scholarly citations to support our points. We gather data to summarize particular points. At Tallyfy – 3 independent experts validate and edit every article from the draft stage. That includes verifying facts and their sources.

Why did we write this article?

Tallyfy believes in helpful and authoritative content that helps people. Our customers requested us to write about this topic so we attempted to put together the highest quality article available anywhere – that’s our goal. Work like this takes a lot of effort. If you liked this article please share the link with your coworkers via email, or on LinkedIn.

About the author - Amit Kothari

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