Successful businesses depend on processes
Let’s compare other tools you might already use and know!
Documents and Wikis
In a team – it’s really important to document a process, SOP or procedure. But then what?
Doing a process is the pain – not documenting it.
Documentation makes it very hard to automate or scale processes, see who’s doing what – see what information is missing, if specific processes are running on time or know where bottlenecks or improvements exist.
Handovers, approvals and information flow is chaos.
People say “our process is documented” or “we train people well”. But real-life is chaos, emails, chats, uncertainty, helplessness and panic. Why? Because documenting a process is unrelated to actually doing it.
Projects and Tasks
To run reliable and scalable operations – you need processes, not projects and tasks.
Good for grocery lists. Bad for operations.
Since every project is unique and different – you keep re-inventing the wheel. “Let’s do it better next time” keeps getting forgotten, every time.
Impossible to collect structured information.
Thousands of comments. Files scattered everywhere. It’s impossible to collect information in a predictable and structured format.
Email and Chat
If exploding stress from email overload was bad – try chat. It’s the same stress – in real-time. Surviving with email and chat is not process management.
60 replies. 70 unread messages.
You have no idea what’s important and what’s not. Blink and you might miss something. You’re addicted to checking your chats.
What’s an action and what isn’t?
How do you know the difference between a task, approval or action in a mess of conversation and noise?
You hope that someone actually looked at the flowchart. Mapping a process is not the same as running a process.
Great to map a visual. Useless in real-life.
Does anyone actually look at a flowchart while they are working? Real-life is never a neat arrangement of boxes, shapes and arrows. Flowcharts don’t even fit on the screen of a smartphone.
Impossible to track or improve operations.
Since your flowchart is impossible to track or follow between people – how will you know it’s working or not?
Most processes in real-life are run by people – not automated integrations between apps. Tools like Microsoft Flow, Zapier, etc. compliment Tallyfy.
Move data – but it won’t always be in sync.
Integration tools are useful to move data from one app to another. But integrations can fail silently. Tallyfy co-ordinates tasks between both machines and humans – so that nothing slips through the cracks.
Processes are mostly people-driven
In a real-life process – most high-value activities are driven by people, except the data-copying between one app and another. Integration tools help with data-copying – but they don’t help you track tasks, approvals, handovers and information flows between people.
Old-fashioned “Business Process Management” is even more complex and expensive than it sounds.
A massive waste of IT and consulting $$$$$.
With old-fashioned BPM – you have to model processes in BPMN and then apply them to real-life. Say hello to a 6-month IT project with a consultant army – for an outcome that doesn’t deliver the promise.
Legacy BPM is about IT automation – not growth.
You could never invite a client to do a task on a traditional BPM. With Tallyfy, you can involve clients in workflows through secure and beautifully easy client experiences that generate loyalty.