The best alternative to ServiceNow
Tallyfy is a far better, modern alternative to complex, legacy service management platforms like ServiceNow
- Design - We invented Workflow Made Easy ®
- Pricing - Minimum purchase is 1 full member
- Support - Get expert 1:1 help free - for life
People ❤️ Tallyfy
Simple for everyone. Robust for champs.
"A paper-based approval for critical purchases could take a couple of days before if someone was waiting for a director to be available for a signature. Now approvals are often completed in minutes.
"Tallyfy has been transformative for us. It's reduced manual errors, sped up processes like onboarding, and helped us document workflows that are critical as we grow. The ability to track tasks and aggregate them in one place saves us so much time and ensures that nothing falls through the cracks.
"Tallyfy is intuitive, fun and visually appealing. We can quickly gather every detail we need from our client in order to finish it on time. All the documents, specific details and comments are in one place.
"Tallyfy is a very reliable way to delegate and track tasks with confidence. It has taken the guesswork out of the equation and has helped our team focus on delivering a service within deadlines. Thank you for making my life much easier!
"It used to take us two days to run monthly client campaigns, now, with the help of Tallyfy, we complete them in just a few hours!
"We can finally delegate work with confidence and focus on growing the business.
"Our clients and team sail through the Tallyfy process - there is no need for clients to log in, there is one link for everything they need to do, everything saves in real-time - it all works incredibly well! I can't imagine scaling our agency without Tallyfy.
"Tallyfy has revolutionized how we manage our marketing projects at West Community Credit Union. It allows us to quickly launch tailored campaigns and track every moving part, ensuring nothing falls through the cracks. The ease of creating flexible, repeatable processes has saved us significant time and improved team collaboration.
"Tallyfy transformed how we manage client onboarding and policy renewals. It eliminated inefficiencies, reduced meeting times from hours to minutes, and helped us avoid costly penalties by automating key processes. We now have full visibility over tasks, and I no longer need to chase down updates - it's all right there.
"With Tallyfy, we have seen clarity in our processes as well as any bottlenecks. Tallyfy would be a good fit for any company that has a design, approval and implementation process that needs to have a quick turn around and that is growing fast.
"Tallyfy has helped our team streamline the efficiency of our processes. We now have smooth processes from beginning to end - without any steps being forgotten or skipped.
"If you want to be efficient and scale your business then Tallyfy is the way go. There is no question about it.
"Routing multiple documents is far quicker and there's immediate accountability and oversight. After switching to Tallyfy, routing documents and layouts went from taking over a week to taking just 2-3 days.
"A paper-based approval for critical purchases could take a couple of days before if someone was waiting for a director to be available for a signature. Now approvals are often completed in minutes.
"Tallyfy has been transformative for us. It's reduced manual errors, sped up processes like onboarding, and helped us document workflows that are critical as we grow. The ability to track tasks and aggregate them in one place saves us so much time and ensures that nothing falls through the cracks.
"Tallyfy is intuitive, fun and visually appealing. We can quickly gather every detail we need from our client in order to finish it on time. All the documents, specific details and comments are in one place.
"Tallyfy is a very reliable way to delegate and track tasks with confidence. It has taken the guesswork out of the equation and has helped our team focus on delivering a service within deadlines. Thank you for making my life much easier!
"It used to take us two days to run monthly client campaigns, now, with the help of Tallyfy, we complete them in just a few hours!
"We can finally delegate work with confidence and focus on growing the business.
"Our clients and team sail through the Tallyfy process - there is no need for clients to log in, there is one link for everything they need to do, everything saves in real-time - it all works incredibly well! I can't imagine scaling our agency without Tallyfy.
"Tallyfy has revolutionized how we manage our marketing projects at West Community Credit Union. It allows us to quickly launch tailored campaigns and track every moving part, ensuring nothing falls through the cracks. The ease of creating flexible, repeatable processes has saved us significant time and improved team collaboration.
"Tallyfy transformed how we manage client onboarding and policy renewals. It eliminated inefficiencies, reduced meeting times from hours to minutes, and helped us avoid costly penalties by automating key processes. We now have full visibility over tasks, and I no longer need to chase down updates - it's all right there.
"With Tallyfy, we have seen clarity in our processes as well as any bottlenecks. Tallyfy would be a good fit for any company that has a design, approval and implementation process that needs to have a quick turn around and that is growing fast.
"Tallyfy has helped our team streamline the efficiency of our processes. We now have smooth processes from beginning to end - without any steps being forgotten or skipped.
"If you want to be efficient and scale your business then Tallyfy is the way go. There is no question about it.
"Routing multiple documents is far quicker and there's immediate accountability and oversight. After switching to Tallyfy, routing documents and layouts went from taking over a week to taking just 2-3 days.
Tallyfy vs. ServiceNow
Which tool is right for you?
Honest comparison to help you make the right choice
Tallyfy is best for
- Mid-size operations teams wanting quick time-to-value
- Business users needing workflow control without IT dependency
- Organizations seeking affordable enterprise workflow capabilities
- Teams that cannot justify multi-million dollar implementations
ServiceNow may be better for
- Large enterprises with dedicated ServiceNow admin teams
- Organizations needing deep ITSM ticketing functionality
- Teams with 18+ month implementation timelines and budget
Here's why people don't like ServiceNow BPM
This is third party content sourced from the public web. You can verify this content if you wish. See our disclaimer and citations section below.
" The software is a distraction with no benefit. It's like using an IBM 3270 "green screen" interface. The user interface design is poor and it lacks an understanding of human factors and fails to embrace modern technology. The designers show a very low interest in gathering the concerns being discussed.[1] "
" It is quite complex to set up dashboards, this needs to be simplified. The website can be slow at times and finding a specific keyword on a ticket can be difficult.[2] "
" One of the most frequently mentioned challenges is the steep learning curve. Customization is a double-edged sword - while it allows for tailored solutions, users report difficulties managing and maintaining custom scripts and configurations. Over-customization can lead to increased complexity and potential performance issues. Scalability is another significant concern, particularly for large organizations. High licensing and implementation costs are also a major concern.[3] "
" Customers are struggling with its pricing policy, feeling they are being nudged into higher price brackets and failing to benefit from supposed discount packages. They sometimes repackage functionality into new product types as a way to upsell customers into newer and more expensive feature-rich products. Enterprise license agreements are supposed to lower prices of individual products but sometimes they increased prices.[4] "
" Corporate politics can start to come into play due to the software's tracking and metrics capabilities. There is a palpable stress that comes with deadlines. Another problem with it is the lack of communications within.[5] "
" The UI is awful and it's missing features from the current applications we use. Implementation has been poor because we used a third party to help set up things and it's very basic. Licensing can feel pretty scummy with how disjointed their products are if you plan to customize and there are basically unknowable license rules. They've come knocking multiple times asking for fees for licenses they came up with AFTER we implemented with them and for things we've had in production for years.[6] "
" The platform's execution is worse than terrible. Update sets are often filled with 'changes' that are exactly the same as the previous version. The back button takes you to a random page that you visited in the span of the last 10 minutes. There's little to no documentation on almost every part of the system.[7] "
" The software doesn't load anything consistently. Drop down boxes? Forget about it until you literally click around the blank areas of the page. Templates? Only some of the fields. Clone task? Also, forget about it.[8] "
" ServiceNow's approach often feels like over-engineering simple problems. The complexity can be overwhelming for teams that just need basic workflow management. Many organizations find themselves paying premium prices for features they may never use, while struggling with the basic functionality that should work seamlessly.[9] "
" Our ServiceNow implementation took 18 months and cost us over $2 million in consulting fees alone. The platform is powerful but the time-to-value is absurdly long for mid-size organizations.[10] "
Expect sales calls and unpredictable costs. Hard to budget or compare.
See Tallyfy's transparent pricing insteadTallyfy might not be right for you if...
Tallyfy isn't for everyone. Here's when it may not fit:
- Not designed for deep ITSM ticketing and incident management
- May not replace ServiceNow for organizations with heavy IT service desk needs
- Less suitable for organizations that have already heavily customized ServiceNow
Enterprise workflow without enterprise complexity
Deploy in days, not months
Is ServiceNow overkill?
Are you hearing this at work? That's busywork
Enter between 1 and 150,000
Enter between 0.5 and 40
Enter between $10 and $1,000
Based on $30/hr x 4 hrs/wk
Your loss and waste is:
every week
What you are losing
Cash burned on busywork
per week in wasted wages
What you could have gained
160 extra hours could create:
per week in real and compounding value
Total cumulative impact over time (real cost + missed opportunities)
You are bleeding cash, annoying every employee and killing dreams.
It's a no-brainer
Tallyfy does not charge for basic services
Need help? Unlike costly "professional services" for ServiceNow - Tallyfy guarantees free 25-minute screen-sharing calls with workflow experts for life.
SCHEDULE A CALL
Fair Price Guarantee
If your company is based in a country where the GDP per capita is significantly lower than the USA, we offer a discount on our pricing. This ensures fair pricing for companies worldwide.
FAIR PRICE GUARANTEETallyfy is secure, proven and enterprise-grade
API & Webhooks
Free SSO
Middleware
BI & Data Export
Events & Triggers
AI & Automation
Security
Documents
Analytics & Metrics
Email Integration
Legal & Enterprise
Switching from ServiceNow to Tallyfy
Business workflows can be migrated in weeks, not the months ServiceNow requires
Identify business workflows currently trapped in ServiceNow complexity
Document processes in plain language without ITSM overhead
Use Tallyfy AI to create user-friendly workflow versions
Migrate business teams away from IT ticket dependency
Reduce ServiceNow scope to core ITSM while Tallyfy handles business workflows
Frequently Asked Questions
What is ServiceNow used for?
What exactly is Tallyfy?
Tallyfy is a modern workflow solution that makes tracking and managing processes incredibly straightforward. It eliminates chaos by automatically tracking every step, helping teams save around 2 hours per person daily. Unlike ServiceNow's complex interface, Tallyfy focuses on user-friendly automation that helps standardize operations, delegate tasks efficiently, and scale your business without friction.
Does ServiceNow have a discount for certain countries?
What are the main problems with ServiceNow?
ServiceNow faces several challenges: it's expensive, requires extensive IT involvement, has a steep learning curve, and isn't mobile-friendly. Users often complain about its complex interface, lengthy implementation time, and the need for specialized training. Its legacy architecture makes it difficult to adapt to modern business needs, unlike cloud-native solutions like Tallyfy.
How does Tallyfy handle process improvement?
How does AI integration compare between ServiceNow and Tallyfy?
Why are modern workflow tools better than legacy BPM systems?
Modern tools like Tallyfy are designed for today's business needs - they're cloud-native, mobile-friendly, and user-focused. Unlike ServiceNow's IT-dependent approach, Tallyfy enables direct user adoption, easy client sharing, and drag-and-drop integrations. You don't need engineering support or extensive training to get started with modern features.
How can I see Tallyfy customer reviews?
Does Tallyfy offer free professional services?
How can I get started with Tallyfy?
References and Citations
- [1] ServiceNow user review, Capterra.com (accessed February 2025)
- [2] ServiceNow dashboard complexity review, Capterra.com (accessed February 2025)
- [3] ServiceNow learning curve analysis, G2.com (accessed February 2025)
- [4] ServiceNow pricing policy criticism, The Register (accessed February 2025)
- [5] ServiceNow workplace politics discussion, Medium.com (accessed February 2025)
- [6] ServiceNow licensing issues discussion, Reddit.com (accessed February 2025)
- [7] ServiceNow platform execution problems, Reddit.com (accessed February 2025)
- [8] ServiceNow loading consistency issues, Reddit.com (accessed February 2025)
- [9] ServiceNow over-engineering analysis, TechCrunch (accessed February 2025)
- [10] ServiceNow implementation cost review, Gartner Peer Insights (accessed February 2025)
Tallyfy is a far better alternative to ServiceNow
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DISCLAIMER OF AFFILIATION, ACCURACY & LIABILITY
This page is an independent, good-faith comparative review prepared by Tallyfy, Inc. ("Tallyfy") and is based on publicly available information, third-party reviews, and vendor materials current as of January 2026. The content is offered "AS IS" for general informational purposes only and does not constitute professional, technical, or legal advice.
- • No Affiliation. Tallyfy is not affiliated with, endorsed by, or sponsored by ServiceNow, Inc.. "ServiceNow" and related logos are trademarks or registered trademarks of ServiceNow, Inc.; all such marks appear solely for nominative, comparative reference permitted under the Lanham Act and the doctrine of nominative fair use.
- • Dynamic Information. Features, service levels, and pricing change frequently and may have changed since the compilation date. Users should verify current offerings directly with each vendor before making purchasing decisions.
- • Opinion & First-Amendment Protection. All statements constitute Tallyfy's opinion or commentary, which is protected speech when truthful and non-misleading.
- • No Warranties; Limitation of Liability. Tallyfy disclaims all warranties-express or implied-including accuracy, completeness, merchantability, and fitness for a particular purpose, and will not be liable for any loss or damage arising from reliance on this content.
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