Pros and Cons of PNMSoft — with a PNMSoft Alternative

POST by David Chopin

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PNMSoft

This is about the strengths and weaknesses of PNMSoft BPM along with a viable alternative for PNMSoft (Tallyfy). Much of it is borrowed from Gartner, with some portions edited and cleaned up.

PNMsoft, a Microsoft .NET-based platform, has further improved its position as consistently being one of the niche Players. PNMsoft’s ability to execute is driven by its HotChange capability, strong CRM integration and regional implementation partners. This analysis pertains to the PNMsoft Sequence version 7.10. As of July 2016, PNMsoft was acquired by Genpact, a global provider of business process outsourcing and digital transformation solutions.

Strengths of PNMSoft BPM

  • The Sequence HotOperations portal provides runtime decision support based on real-time data for KPIs, combined with impact analysis on running operations. This allows the end user to make operational changes to the allocation and prioritization of cases, processes or resources at runtime. This feature supports the data timeliness, contextual granularity and actionabilit dimensions of the Gartner Process IQ Framework.
  • Repeatedly, PNMsoft provides a good alternative for starting small with less sophisticate requirements, and then growing with the BPM maturity of the organization. This is based on it entry-level pricing strategy with a wide range of pricing options and its cloud focus. This will result in a rightsized approach to leverage the more complex iBPMS capabilities without outgrowing the organization’s maturity.
  • PNMsoft has a number of good customer references that leverage IoT in the manufacturing and health industries.

Weaknesses of PNMSoft BPM

  • Although all customer references surveyed by Gartner indicated they would recommend the product to other companies and PNMsoft largely met their expectations, compared to other vendors evaluated in this research, the customer references reported some lower levels of satisfaction with the performance and ease of use of the platform. Also, compared to the other vendors we evaluated, customer references surveyed by Gartner indicated a greater dependency on IT developers.
  • Although the Genpact acquisition promises to have positive impact on PNMsoft’s ability to market, sell and implement toward a broader customer base and to better support customers’ digital transformation needs, it is too early to establish the full impact of the acquisition on PNMsoft’s ability to execute.
  • The Genpact approach to digital transformation is focused on middle- and back-office business operations, rather than outward-facing digital business and business moment scenarios.

Alternative to PNMSoft — Tallyfy

Problem — BPMN makes modelling far too complicated

A great alternative to PNMSoft would be the ability to model processes simply. Just because you have some big BPMN model doesn’t make it clever or useful. In the end, people can/will still have to actually do the process, which comes down to email/spreadsheets (unless you want a 6-month IT project). It’s ridiculous to use BPMN in today’s age — where people collaborate and don’t follow flowcharts anyway.

Problem — only IT and business analysts can map processes

Tallyfy is the only tool that enables anyone to map out a process — since most people understand the simplicity of the tool in 60 seconds. The alternative to PNMSoft is not really an alternative at all — it’s an inevitable switch that business users crave.

Problem — nobody looks at process maps while they work

Tallyfy provides self-service simplicity to workflows, along with the power you need.

Consider a beautiful alternative to PNMSoft — Tallyfy

It integrates to everything, and it works for everyone. Take a look at Tallyfy – as a viable, user-friendly alternative to PNMSoft.

Is legacy BPM actually going to work for business users?

Tallyfy is the only process tool that anyone can understand in 60 seconds. Legacy BPM systems can take 6 months to deploy - if they work at all.

In the last 10 years - amazing changes happened to business software. "Old BPM" software is tired and broken. It never worked for business users. Here's why.

  • Users are now deciding to buy software themselves. Old BPM was bought by your IT department, who didn't generally care about user experience - as long as it was made by a large/boring company.
  • Cloud tools are now free to try by anyone, anytime. With Old BPM you had to call sales and wait for 50 questions just to look at it and finally decide it sucks.
  • People want to share workflows with clients. With Old BPM you were stuck with trying to automate internal processes only. Your clients would be very scared and run a mile from it.
  • People expect to integrate cloud tools without IT. With Old BPM you had get engineers to write code to make a simple integration. That's now become a drag-and-drop service.
  • People expect to work on phones. This means giant, clunky flowcharts in Old BPM are dead - because they don't fit on your phone's screen - and only define "the perfect process".
  • People are tired of flowcharts. Old BPM was all about the high priest telling you how a process can/will be done, and you would obey. Now - modern workers and teams are paid to collaborate.
  • People expect all the benefits of the cloud. Old BPM was never cloud-born and was never designed for the cloud. And that creates a massive bunch of missed opportunities.
  • Companies of all sizes need process management - and never had it. Since Old BPM was so expensive and complicated, only large companies could afford it. The rest of us were left out.
  • People are excited about AI - but confused about where to begin. With Old BPM you have zero chance of using AI without an army of engineers. With cloud-born systems like Tallyfy - it's childs' play to use any AI you like to run amazing automations for photos, voice, video and more.
  • The most important part is this - what does Tallyfy offer that BPMN (used by legacy BPM systems) does not? It's true - Tallyfy actually has things you need - that no BPM can offer. Read more about it here

See how to map BPMN to Tallyfy

Here's the life you don't want if you're an operations or IT leader!

Tallyfy vs. Complex, Legacy Business Process Management Suites

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Design your workflow once - without flowcharts
Launch processes and track each one separately
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