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“Old BPM” is dying because it’s changing and being replaced by “modern BPM”.
Here’s what’s causing this replacement:
Users are now deciding to buy software by themselves
In “old BPM,” it was IT that made the decisions and called the shots.
Not anymore.
It takes a quick google search (5 seconds) to find and try out pretty much any software out there.
All modern software is now expected to be “free to try”
“Old BPM” could not be tried without wading through lots of chats with a sales person and weeks of combing through manuals.
People now expect to try something for free before committing to a purchase. Modern BPM supports this.
Old BPM was too focused on internal use cases e.g. automating financial workflows, etc.
“Modern BPM” is actually simple enough to run client-facing workflows.
Integration is now a commodity service
A whole sector has emerged called “integration as a service.”
Unlike “old BPM” — where armies of IT used to write code — there’s no need to know any code to quickly snap two apps together. However, such functionality needs an API – which is generally only available with a modern BPM.
People now work on phones
This means that looking at clunky, gigantic flowcharts in “old BPM” doesn’t work anymore. Which leads to the next point …
People don’t follow flowcharts
BPMN and “old BPM” were all about rigor. When a high priest commands you to do it – it does not feel like a nice experience.
“Modern BPM” actually caters to the way modern people do work — collaboratively.
Old BPM can’t tap into cloud AI
Next-gen AI vendors are API-first. None of the “old BPM” vendors are API-first. It’s only the “modern BPM” ones that can claim this fact. By being API-first, they not only enable easy integration, but snap-in capabilities as they emerge from opportunities/research being done in AI.
Old BPM was really just for big companies
“Modern BPM” appeals to companies of all sizes by simplifying workflows so that anyone can use it – by putting usability first. This opens up the other 90% of the market that never had BPM.
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Related Questions
What do you mean by business process management?
Business process management (BPM) is like having a GPS for your company’s daily work. It’s a way to look at all the things people do in a company, map them out clearly, and make them better. Imagine you’re baking cookies – you need the right ingredients, steps, and timing to make them perfect. BPM does the same for business activities, making sure everything runs smoothly and gets better over time.
What does a business process manager do?
A business process manager is like a master chef in a busy kitchen, making sure all the recipes work perfectly together. They watch how work flows through the company, spot problems, and find ways to make things easier and faster. They talk to different teams, use special software to track progress, and come up with creative solutions to make work better for everyone.
What are the five steps in the business process management process?
The five steps are design, model, execute, monitor, and optimize. Think of it like planning a road trip – first you map your route, then you figure out the best way to travel, start driving, keep an eye on your progress, and finally find better routes for next time. Each step helps make your business journey smoother and more successful.
How does business process management improve efficiency?
BPM cuts out the annoying parts of work that slow people down. It’s like clearing traffic jams on a busy road. When processes are clear and automated, people spend less time on boring paperwork and more time on important tasks. This means faster work, fewer mistakes, and happier employees.
What’s the difference between business process management and workflow?
Think of BPM as managing the entire highway system, while workflow is like managing one specific route. BPM looks at all company processes together, while workflow focuses on the step-by-step path of a single task. BPM is the bigger picture that helps connect all the workflows in your company.
What tools are used in business process management?
Modern BPM uses smart software that makes work easier. These tools are like having a super-powered assistant that helps track tasks, remind people what to do next, and show where work might get stuck. They can connect with other business software and help automate repetitive tasks.
How do you start implementing business process management?
Start small and grow gradually. Begin by picking one important process that needs improvement – like how customer complaints are handled. Map out how it works now, talk to the people involved, and look for ways to make it better. Use this as a learning experience before tackling bigger processes.
What are the benefits of business process management?
BPM brings many improvements – like a well-oiled machine. It helps save money by reducing wasted time and effort, makes customers happier through better service, helps employees work better together, and makes it easier to adapt when things change. It also helps companies follow rules and standards more easily.
Can small businesses use business process management?
Absolutely! Small businesses can often benefit more from BPM than large ones. It’s like having a clear recipe book for your business – it helps you grow without chaos, makes training new employees easier, and helps you do more with less. Modern BPM software is affordable and easy to use, perfect for small teams.
How does business process management handle change?
BPM is built to embrace change, like a flexible tree that bends in the wind rather than breaking. It helps companies spot when change is needed, test new ideas safely, and roll out improvements smoothly. This makes it easier to stay competitive and adapt to new market demands or customer needs.
