Question – Is business process management dying or merely changing?

Community Questions is where we answer great questions we get from our community. Contact us to send in your question.

“Old BPM” is dying because it’s changing and being replaced by “modern BPM”.

Here’s what’s causing this replacement:

Users are now deciding to buy software by themselves

In “old BPM,” it was IT that made the decisions and called the shots.

Not anymore.

It takes a quick google search (5 seconds) to find and try out pretty much any software out there.

All modern software is now expected to be “free to try”

“Old BPM” could not be tried without wading through lots of chats with a sales person and weeks of combing through manuals.

People now expect to try something for free before committing to a purchase. Modern BPM supports this.

Old BPM was too focused on internal use cases e.g. automating financial workflows, etc.

“Modern BPM” is actually simple enough to run client-facing workflows.

Integration is now a commodity service

A whole sector has emerged called “integration as a service.”

Unlike “old BPM” — where armies of IT used to write code — there’s no need to know any code to quickly snap two apps together. However, such functionality needs an API – which is generally only available with a modern BPM.

People now work on phones

This means that looking at clunky, gigantic flowcharts in “old BPM” doesn’t work anymore. Which leads to the next point …

People don’t follow flowcharts

BPMN and “old BPM” were all about rigor. When a high priest commands you to do it – it does not feel like a nice experience.

“Modern BPM” actually caters to the way modern people do work — collaboratively.

Old BPM can’t tap into cloud AI

Next-gen AI vendors are API-first. None of the “old BPM” vendors are API-first. It’s only the “modern BPM” ones that can claim this fact. By being API-first, they not only enable easy integration, but snap-in capabilities as they emerge from opportunities/research being done in AI.

Old BPM was really just for big companies

“Modern BPM” appeals to companies of all sizes by simplifying workflows so that anyone can use it – by putting usability first. This opens up the other 90% of the market that never had BPM.

Well, we won’t keep it secret for long. Try Tallyfy.

Is this post written for a search engine or for you?

Many B2B cloud software companies invest in blog posts in the hope of ranking high on search engines like Google. What they’re doing is writing articles around keywords, which are terms customers are likely to search for on Google. The posts don’t offer valuable information or make any sense.

But then if you’re reading something that doesn’t make sense, how are you supposed to make informed buying decisions?

We have a lot to say about workflow and business processes. We truly believe in continuous improvement. But it’s not really about us. We publish these articles to help you find Tallyfy, and to provide you with information that will help you make informed buying decisions.

Ready to automate your workflows? Check out Tallyfy.

How exactly do we conduct research?

We research topics down to the bone. We nitpick, we argue about what to keep and what to throw out. It’s a lot of work. We consult academic sources for scholarly citations to support our points. We gather data to summarize particular points. At Tallyfy – 3 independent experts validate and edit every article from the draft stage. That includes verifying facts and their sources.

Why did we write this article?

Tallyfy believes in helpful and authoritative content that helps people. Our customers requested us to write about this topic so we attempted to put together the highest quality article available anywhere – that’s our goal. Work like this takes a lot of effort. If you liked this article please share the link with your coworkers via email, or on LinkedIn.

About the author - Amit Kothari

Related Posts

Say goodbye to workflow chaos. Simplify with Tallyfy.

Turn messy business processes between coworkers and clients into smooth, digitized workflows that anyone can track in real-time

  • Eliminate Admin Time – Win back 2 hours per person per day
  • Automate & Track – Delegate tasks, track in real-time and stay in control
  • Ensure Consistency – Standardize high quality outcomes across your operations
  • Organizations in get a discount for life!

Track all your workflows beautifully - on Tallyfy