BPM vs Workflow: What’s the Difference?

In the world of process management, there are 2 types of software that dominate the market: workflow management and business process management (BPM). If you’ve had experience with both, you’re probably wondering “what’s the difference?” Well, you’re not the only one – the two are often confused with each other since they do just about the same thing. Some, in fact, even claim that they’re exactly the same thing. Others are against the notion, claiming that workflow is one small part of BPM.

So, what’s with all the confusion? Well, it’s all mainly due to miscommunication.

Workflow Management vs BPM: Differences

When people talk about BPM, the general assumption is that it’s about the software. Well, not necessarily – BPM is a lot more than that. Business process management is a methodology of constantly re-evaluating processes, making changes & improvements, automating certain aspects, etc. The software, on the other hand, is a means of achieving this. It provides a tool to manage the processes & ensure that everything is running smoothly digitally.

So what that means is, you can be using the BPM methodology within your business without having anything to do with the software.

Now that we’ve got that out of the way, it’s easier to pinpoint the exact differences between workflow management and BPM. Both terms, in this case, refer to the software part.

Workflow management is, long story short, based on the same idea as BPM: the software is meant to digitize your processes and track / automate them online. Since both types of tools are used for the same purpose, it shouldn’t be surprising that they tend to have similar capabilities…

• Process Modeling or Mapping – Creating a flowchart or map of the process. These can then be used for business process improvement or reengineering.
• Process Tracking, Monitoring, and Enforcing – Once you have a process digitized with the software, you can always see how it’s performing. This also helps with enforcing changes made to a process, ensuring that all of your employees are in the know.
• Automation – Getting rid of any administrative tasks (confirmation emails, for example) through automation.
• Approval Management – Rather than approving documents through email, both software types can streamline the process and send it over to whoever’s relevant.

While the core features are just about the same between two software types, There are several differences in their offerings…

As a given, the differences between software varies depending on the provider. More often than not, though, the comparison we made is accurate for most Workflow Management or BPM companies.

Workflow Management VS BPM: Which is Right For You?

While it can be seen as a controversial opinion, BPM is more or less a predecessor for workflow management software. It’s a relic from an era when software was a lot harder to install and implement.

Today, more often than not, you’ll be benefiting from the ease of use provided by workflow management software than with all the complexities that result from BPM.

With BPM, you’d need to adopt it throughout the entire organization in one go (hence, the installation fees). This results in high costs, a lot of confusion and error, mistakes, and so on. Worse case scenario, you might become one of those companies that spend 6-figures on adopting BPM software, only to have it be forgotten by everyone within the organization within a year.

Instead, you can start off with workflow management software on a smaller scale, with minimal costs and hand-holding from the management. Once you’ve seen real results, you can always start scaling it and getting your entire company onboard.

Related Questions

What is the difference between BPM and workflow?

BPM (Business Process Management) and workflow are like cousins in the world of getting work done. BPM is the big-picture approach, looking at all the processes in a company and trying to make them better. Workflow, on the other hand, is more focused on the step-by-step journey of a single task or project. Think of BPM as the architect designing an entire city, while workflow is the traffic engineer making sure one road runs smoothly. BPM helps you see the forest, while workflow helps you navigate through the trees.

What is the difference between WFM and BPM?

WFM (Workforce Management) and BPM (Business Process Management) are two different tools in the business toolkit. WFM is all about managing people – scheduling shifts, tracking time, and making sure you have the right number of workers at the right time. BPM, however, focuses on the processes themselves, regardless of who’s doing them. It’s like WFM is the coach managing the team, while BPM is the playbook detailing how the game should be played. Both are crucial, but they tackle different aspects of running a smooth operation.

What is the difference between BPM and process automation?

BPM and process automation are like two sides of the same coin. BPM is the brainy part – it’s about understanding, analyzing, and improving business processes. Process automation, on the other hand, is the muscle – it’s about using technology to actually carry out those processes without human intervention. Think of BPM as the chef creating a recipe, while process automation is the kitchen robot following that recipe to cook the meal. BPM sets the stage, while automation performs the show.

What is the difference between serverless workflow and BPMN?

Serverless workflow and BPMN (Business Process Model and Notation) are two different approaches to managing work processes. Serverless workflow is like a modern, cloud-based DJ who mixes tracks on-demand without owning any equipment. It runs processes in the cloud, scaling up or down as needed, without you having to manage any servers. BPMN, on the other hand, is like sheet music for business processes – it’s a standardized way to draw out and understand complex workflows. While serverless workflow is about execution, BPMN is about visualization and planning. They’re not mutually exclusive – you could use BPMN to design a process that’s then executed in a serverless environment.

How Can I Choose Between BPM and Workflow Automation?

Choosing between BPM and workflow automation is like deciding whether to renovate your entire house or just remodel one room. If you’re looking at big-picture improvements across your entire organization, BPM might be your best bet. It’ll help you analyze and optimize all your processes. But if you have a specific task or department that needs streamlining, workflow automation could be the ticket. It’s faster to implement and can give you quick wins. Consider your goals, budget, and timeline. Remember, you don’t always have to choose – many modern tools, like Tallyfy, offer features of both, allowing you to start small with workflow automation and scale up to full BPM as your needs grow.