1 Built for process thinking – not ad-hoc projects
Bitrix24
2 Guaranteed free 1:1 support for life
Bitrix24
3 Special pricing for light users
Bitrix24
4 Lifetime discount for qualified companies
Bitrix24
5 Free Single Sign On (SSO) for all
Bitrix24
6 Compliant with HSTS and BIMI security
Bitrix24
Here’s why people don’t like Bitrix24
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The software has limited call volume, meaning there are limitations in the number of concurrent calls that can be handled. It also has limited customization. Call quality and reliability are highly affected by unstable internet connection. Marketing & advertising industry with 2-10 employees[1]
Bitrix24 review on SoftwareAdvice
There are no tags, and bad segmentation. Also, parts of the system frequently start poorly working, and need repair themselves[2]
Bitrix24 review on Reddit
The software has limited reporting features for lead validation and follow-up. Also has subpar customer service, a cluttered UI and inaccuracies in sales data and CRM analytics.[3]
Bitrix24 review on G2
Its price and assistance are very bad. It is very costly if you really want to use all of its features and if you have just a simple problem and need to get in touch with the support team, it can be awful. The design can be better too. CEO within the Medical Device industry with 2-10 employees[4]
Bitrix24 review on Gartner
Most of the negative reviews online mentioned areas for improvement, which include the usability of its mobile CRM app and the organization of features in the system. Some users wished for more affordable paid pricing.[5]
Bitrix24 review on TrustRadius
I would rate it as a total garbage. The worst is that we are losing money every day because of it. When onboarding a team and asking them to use it for a few simple tasks it causes information overload for them. They don’t have birthday greeting features for leads and your email bounce back no reports. Person in the e-learning industry with 2-10 employees[6]
Bitrix24 review on SoftwareAdvice
It’s the typical scam, the real cost of the platform is substantially higher than advertised. The feature list is an absolute laugh, they make it seem like it’s some robust product with heaps of capabilities by listing trivial nonsense that’s pointless. The reality is, there’s always some critical component missing, which of course is going to cost you.[7]
Bitrix24 review on Reddit
If you need a tool to make your business simple, look elsewhere. I’ve deleted my account after the trial since I had too many issues and lost time while working on it. Its price and assistance are very bad. It is very costly if you really want to use all of its feature and if you have just a simple problem and need to get in touch with the support team, it can be awful. The design can be better too. CEO within the alternative medicine industry with 11-50 employees[8]
Bitrix24 review on Capterra
Cluttered interface makes it difficult to find what you need. The learning curve is extremely steep and the mobile app is barely functional. Customer support takes days to respond and often provides generic, unhelpful responses.[9]
Bitrix24 review on ProductHunt
Stop bleeding 2 hours per person, daily - on busywork
Evolve ops from chaotic projects in Bitrix24 to predictable processes on Tallyfy
1. Document
Define or upload your template using AI. Optionally add simple if-this-then-that conditionals. Add rich descriptions to capture tribal knowledge on every step.
2. Track
Launch your process with a form or any other trigger. Invite unlimited guests or coworkers to complete tasks and fill out forms. Tallyfy handles auto-reminders.
3. Improve
Improve your process through feedback and metrics. Add steps run by AI. Automate specific steps if they’re worth it. Practice easy and continuous improvement.
Do you know the cost of busywork?
HEARING THIS?
How do I do this?
What's the status of this?
I forgot we had to do that
What comes next?
hours
START TALLYFYING
Every workflow - digitized
Everyone is happy and efficient
Newbies are auto-trained
Grow revenue without chaos
TIME IS EVERYTHING
US average wage is $44/h
Nobody enjoys busywork
Free up time for innovation
Automate mundane stuff
Tallyfy does not charge for basic services
Need 1:1 help? Unlike costly “professional services” or third-party consultants for Bitrix24 – Tallyfy guarantees free 25-minute screen-sharing calls with workflow experts for life.
Tallyfy is well known for workflow software whose pricing is discounted using the GDP-per-capita of your primary country. If you qualify you get an even better product with even more value. Choosing Tallyfy over Bitrix24 is a no-brainer.
Bitrix24 is primarily a project management tool that tries to do everything – from CRM to task management. This jack-of-all-trades approach often leads to complexity and confusion. Users frequently report feeling overwhelmed by its cluttered interface and steep learning curve. As Warren Buffett said – “Risk comes from not knowing what you’re doing.”
What exactly is Tallyfy?
Tallyfy is a specialized workflow management system that brings order to operational chaos. Unlike general project tools, it focuses on making your repeatable processes truly efficient and trackable. Teams using Tallyfy typically save 2 hours per person daily through automated tracking, smart delegation, and consistent process execution. It’s designed for scaling operations smoothly while maintaining quality standards.
Why choose process management over project management?
While project management tools like Bitrix24 handle one-off tasks, they may miss the bigger picture of operational excellence. Processes, unlike projects, are repeatable and predictable – making them perfect for automation and continuous improvement. Companies that scale successfully focus on standardizing processes, not managing endless projects. As management guru W. Edwards Deming said, “If you can’t describe what you’re doing as a process, you don’t know what you’re doing.”
Benjamin Franklin wisely noted – “An investment in knowledge pays the best interest.” Making the wrong choice in business software can cost far more than just money – it costs time, productivity, and team morale.
Does Bitrix24 have a discount for certain countries?
While Bitrix24 may offer standard pricing tiers, they don’t appear to consider the economic realities of different regions. In contrast, Tallyfy offers thoughtful, permanent discounts based on each country’s GDP per capita. This approach ensures fair pricing worldwide and shows genuine commitment to global accessibility.
How does Tallyfy handle process improvement?
Tallyfy excels at continuous improvement with its elegant feedback system. Users can leave contextual comments directly within processes, which process owners can easily review and implement. This creates a natural cycle of improvement that may be missing in project-focused tools like Bitrix24. The result is processes that get better over time, leading to compound efficiency gains.
How does Tallyfy integrate AI compared to Bitrix24?
Unlike Bitrix24’s potentially basic chatbot approach, Tallyfy implements AI thoughtfully where it matters most. It can automatically migrate your existing process documents, control your computer for automation, and assist with intelligent workflow routing. This practical AI implementation delivers real value instead of just checking a feature box.
What are the common problems with Bitrix24?
Users often report that Bitrix24 may be overwhelming and complex. Its attempt to be an all-in-one solution could result in a cluttered interface, slow performance, and difficulty finding features. The focus on project management rather than processes may make it unsuitable for scaling operations effectively.
How can I see real customer reviews of Tallyfy?
You can explore authentic customer success stories and reviews at Tallyfy’s customer page. These testimonials showcase how organizations have transformed their operations by switching from project-based tools to process management.
Does Tallyfy offer a free trial?
Yes, Tallyfy offers a flexible trial period customized to your needs. To get started with your personalized demo instance, simply schedule a quick call with our team.
How can I learn more about Tallyfy?
The best way to experience Tallyfy’s capabilities is through a personalized demo. Our team will walk you through how Tallyfy can transform your operations and set up a custom instance for your needs. Book your demo today to see the difference between process excellence and project management.
This page is an independent, good‑faith comparative review prepared by Tallyfy, Inc. (“Tallyfy”) and is based on publicly available information, third‑party reviews, and vendor materials current as of February 2025. The content is offered “AS IS” for general informational purposes only and does not constitute professional, technical, or legal advice.
No Affiliation. Tallyfy is not affiliated with, endorsed by, or sponsored by Bitrix, Inc. “Bitrix24” and related logos are trademarks or registered trademarks of Bitrix, Inc.; all such marks appear solely for nominative, comparative reference permitted under the Lanham Act and the doctrine of nominative fair use.
Dynamic Information. Features, service levels, and pricing change frequently and may have changed since the compilation date. Users should verify current offerings directly with each vendor before making purchasing decisions.
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