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The platform lacks a user drag-and-drop feature, which makes it difficult to create solutions. Creating scanning templates in the DMS application is also cumbersome.[1]
Newgen review on G2
The user interface can be improved to make it more intuitive and friendly for the user.[2]
Newgen review on G2
Features and functionality as well as customer support can be improved![3]
Newgen review on Gartner
Newgen sales team is highly active. Newgen Delivery team is not up to speed. They are not aware of agile or DevOps concepts.[4]
Newgen review on Gartner
Lack of integrated support between NewGen and Infrrd. No best-practices insights from NewGen and implementation partner HCL. This has caused significant delays in project timing. Inconsistent logic in standard accounting and content structure within the tool. Formatting and accounting values seem to have no or little logic on how they are structured within the tool.[5]
Newgen review on Gartner
Workflow capabilities are not up to the mark and not easy to customize as per workflow or business needs; specifically for finance and accounts workflow with regards to Indian taxation etc.[6]
Newgen review on Gartner
The implementation process was much longer than expected and required extensive customization. The out-of-the-box functionality did not meet our business requirements.[7]
Newgen review on Reddit
I embarked on this program with high hopes, only to be left questioning its true value. After completing the course in January 2024 and spending six months seeking employment, I’ve encountered more hurdles than opportunities.[8]
Newgen review on Reddit
Can you tolerate the pain and cost of each person in your company wasting ~2 hours a day on busywork?
Define or upload your template using AI. Optionally add simple if-this-then-that conditionals. Add rich descriptions to capture tribal knowledge on every step.
2. Track
Launch your process with a form or any other trigger. Invite unlimited guests or coworkers to complete tasks and fill out forms. Tallyfy handles auto-reminders.
3. Improve
Improve your process through feedback and metrics. Add steps run by AI. Automate specific steps if they’re worth it. Practice easy and continuous improvement.
This ROI only applies to easy apps like Tallyfy
HEARING THIS?
How do I do this?
What's the status of this?
I forgot we had to do that
What comes next?
hours
START TALLYFYING
Every workflow - digitized
Everyone is happy and efficient
Newbies are auto-trained
Grow revenue without chaos
TIME IS EVERYTHING
US average wage is $44/h
Nobody enjoys busywork
Free up time for innovation
Automate mundane stuff
Tallyfy does not charge for basic services
Need help? Unlike costly “professional services” at Newgen – Tallyfy guarantees free 25-minute screen-sharing calls with workflow experts for life.
Tallyfy is well known for workflow software whose pricing is discounted using the GDP-per-capita of your primary country. If you qualify you get an even better product with even more value. Choosing Tallyfy over Newgen is a no-brainer.
Newgen may be considered a legacy Business Process Management (BPM) system that’s primarily used by large enterprises for complex workflow automation. However, it could be seen as overly complicated, potentially expensive, and may require significant IT resources to implement and maintain. Unlike modern alternatives like Tallyfy, Newgen follows traditional BPM approaches that often lead to low user adoption and lengthy implementation times.
What exactly is Tallyfy and how is it different?
Tallyfy is a modern, cloud-based workflow management system that makes it simple to track and automate any business process. Unlike complex BPM tools like Newgen, Tallyfy focuses on user-friendly experiences that help teams save hours each day through smart delegation and automation. It’s designed for real-world use, helping organizations standardize their operations and scale efficiently without the traditional hurdles of legacy systems.
As Warren Buffett said – “Risk comes from not knowing what you’re doing” – and this perfectly captures why organizations should be cautious about complex legacy systems.
Does Newgen have a discount for certain countries?
Newgen may maintain rigid enterprise pricing without consideration for different economic regions. In contrast, Tallyfy offers thoughtful GDP-based pricing with lifetime discounts for certain countries, making workflow automation accessible to organizations worldwide regardless of their economic situation.
How does Tallyfy handle AI integration compared to Newgen?
Tallyfy takes a practical approach to AI integration, focusing on real-world applications rather than generic chatbots. It supports computer vision AI for automating mouse and keyboard actions, and can automatically migrate existing SOPs and process documents. Newgen’s approach to AI may require extensive customization and IT involvement, potentially making it less accessible and more expensive to implement.
As Benjamin Franklin wisely noted – “By failing to prepare, you are preparing to fail” – this principle applies directly to technology selection decisions.
Why are legacy BPM systems like Newgen becoming obsolete?
Legacy BPM systems like Newgen were designed for a different era when IT departments made all software decisions. Today’s users expect cloud-based tools they can try instantly, mobile-friendly interfaces, and easy integration capabilities. Newgen’s complex BPMN-based approach and heavy IT requirements may not align with modern workplace needs, while Tallyfy’s user-centric design meets these contemporary expectations perfectly.
How does process improvement work in both systems?
Tallyfy enables continuous improvement through an elegant comment system that directly connects users with process owners. This creates a feedback loop that’s simple and effective. Newgen’s approach may require formal change management procedures and IT involvement, potentially making it harder to implement quick improvements based on user feedback.
As Peter Drucker observed – “What gets measured gets managed” – and this measurement capability is crucial for process optimization.
What are the key problems with Newgen?
Newgen may face several critical issues: potentially expensive implementation costs, complex user interface, heavy IT dependency, limited mobile functionality, and rigid process designs. It may also lack modern features like easy client sharing, simple integrations, and intuitive process modification. These limitations could result in low user adoption and failed implementations.
How can I see real customer reviews of Tallyfy?
You can view authentic customer reviews and success stories at Tallyfy’s customer stories page. Unlike Newgen’s enterprise-focused case studies, Tallyfy’s reviews showcase real experiences from organizations of all sizes.
Does Tallyfy offer free help and services?
Yes, Tallyfy provides free professional services to ensure your success, unlike Newgen’s potentially costly consulting services. To learn more about our free support and implementation assistance, schedule a chat with our team.
How do I get started with Tallyfy?
Getting started with Tallyfy is simple and straightforward. Book a demo with our team, and we’ll set up a customized trial instance based on your specific needs. Unlike Newgen’s potentially lengthy sales process, you can be up and running with Tallyfy quickly and easily.
This is the disease of legacy BPM
Tallyfy is a far better alternative to Newgen
Don’t commit to the ridiculous pain of legacy BPM
Can you tolerate the pain and cost of each person in your company wasting ~2 hours a day on busywork?
This page is an independent, good‑faith comparative review prepared by Tallyfy, Inc. (“Tallyfy”) and is based on publicly available information, third‑party reviews, and vendor materials current as of February 2025. The content is offered “AS IS” for general informational purposes only and does not constitute professional, technical, or legal advice.
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