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The best alternative to Document360

Tallyfy is a far better alternative to Document360 because it also lets you run and automate processes!

  • Design – We invented Workflow Made Easy®
  • Far Better – Documenting alone is useless
  • Pricing – Minimum purchase is 1 full member
  • Support – Get expert 1:1 help free – for life
  • Discount – For companies in

Don’t lock up knowledge in Document360 where nobody will ever read it. The true value lies in running, tracking and automating processes

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Track all your workflows beautifully - on Tallyfy

Tallyfy vs. Document360

Document360

1 Simple, proven, tested user experience

Document360

2 Guaranteed free 1:1 support for life

Document360

3 Customer-obsessed with no pushy sales

Document360

4 Far more affordable and tiny minimum purchase

Document360

5 Discount based on your country

Document360

6 Free Single Sign On (SSO) for everyone

Document360

7 Compliant with HSTS and BIMI security

Document360

Here’s why people don’t like Document360

This is third party content sourced from the public web. You can verify this content if you wish. See our disclaimer and citations section below.

The search is terrible and there are lots of issues with content structure that has to be fixed later. There is also no accountability. The system was down for more than 24 hours last year, but they have no policy to provide any kind of credit for this downtime.[1]
Document360 review on Gartner
They put out a lot of functionality, but many of these are not usable.[2]
Document360 review on Gartner
The editor could use some key improvements. For instance, there are no inline comments. Also, the interface can be slow at times, and the UI could use some quality-of-life improvements. David Andre, Manager of Operational Readiness in the Hospitality Industry with 51-200 employees[3]
Document360 review on Capterra
The integration is very limited. There is no ability to update articles based on actions in other tools.[4]
Document360 review on Capterra
The price is expensive. Humberto S.[5]
Document360 review on Capterra
The article editor can be difficult to use at times; glitches can happen that will slow down work productivity.[6]
Document360 review on G2
We have encountered issues where the document export encounters problems and we can’t use it for a period of time. Additionally, formatting issues have occurred from time to time. It appears as though the system is updated regularly which is a blessing and a curse, because features do break from time to time and need to be repaired. Abigail, Computer & Network Security industry, 51–200 Employees.[7]
Document360 review on GetApp
Performance is inconsistent and the search functionality often fails to find relevant content even when it exists. The user experience feels clunky compared to modern alternatives.[8]
Document360 review on Reddit
The learning curve is steep and the template customization options are limited. Customer support response times can be frustratingly slow.[9]
Document360 review on TrustRadius
Create and run automated, scalable workflows on Tallyfy

Stop bleeding 2 hours per person, daily - on busywork

Just 3 simple steps to digitized workflows

Remove the adoption risk of Document360

Define

1. Document

Define or upload your template using AI. Optionally add simple if-this-then-that conditionals. Add rich descriptions to capture tribal knowledge on every step.

Define

2. Track

Launch your process with a form or any other trigger. Invite unlimited guests or coworkers to complete tasks and fill out forms. Tallyfy handles auto-reminders.

Define

3. Improve

Improve your process through feedback and metrics. Add steps run by AI. Automate specific steps if they’re worth it. Practice easy and continuous improvement.

Do you know the cost of busywork?

HEARING THIS?
  • How do I do this?
  • What's the status of this?
  • I forgot we had to do that
  • What comes next?
hours
START TALLYFYING
  • Every workflow - digitized
  • Everyone is happy and efficient
  • Newbies are auto-trained
  • Grow revenue without chaos
TIME IS EVERYTHING
  • US average wage is $44/h
  • Nobody enjoys busywork
  • Free up time for innovation
  • Automate mundane stuff

Tallyfy does not charge for basic services

Need help? Unlike costly “professional services” for Document360 – Tallyfy guarantees free 25-minute screen-sharing calls with workflow experts for life.

SCHEDULE A CALL
Tallyfy Team
GDP per capita for the world

Fair Price Guarantee

Tallyfy is well known for its pricing that is discounted using the GDP-per-capita of your primary country. If you qualify you get an even better product with even more value. Choosing Tallyfy over Document360 is a no-brainer.

Fair Price Guarantee

Integration and compliance information

Summary of connectors and integrations

What is Document360 and how does it compare to Tallyfy?

Document360 is primarily a knowledge base and documentation tool. While it’s good at storing documents, it may not actually track or run processes in real-time. Tallyfy, on the other hand, is a complete workflow system that not only documents but actively tracks every step of your processes, potentially saving around 2 hours per person each day through automated tracking and delegation.

As Warren Buffett said – “Risk comes from not knowing what you’re doing.” Making the wrong choice in process management tools can have lasting consequences for your organization’s efficiency.

Why is documentation alone not enough for process improvement?

Simply documenting processes in Document360 doesn’t guarantee anyone will follow them. It’s like having a manual that nobody reads. Tallyfy takes a more practical approach by actively tracking processes in real-time, ensuring steps are followed, and gathering actual usage data for continuous improvement. This eliminates common problems like “What’s the status?” or “Did you complete that?” which documentation alone can’t solve.

Does Document360 have country-specific pricing?

Unlike Tallyfy, Document360 may not offer GDP-based pricing adjustments. Tallyfy provides lifetime discounts based on your country’s GDP per capita through our Fair Price Guarantee, making it much more accessible globally. This thoughtful approach ensures fair pricing regardless of your location.

How does AI integration differ between Document360 and Tallyfy?

While Document360 may offer basic AI features, Tallyfy integrates AI more practically. Instead of generic chatbots, Tallyfy uses AI for specific workflow tasks, including automatic file migration of existing SOPs and computer vision AI that can control your mouse and keyboard for true automation. This targeted approach makes AI truly useful rather than just a buzzword feature.

As Benjamin Franklin wisely noted – “By failing to prepare, you are preparing to fail.” Choosing the right AI-integrated workflow tool is crucial preparation for your organization’s future.

How do you handle process improvement feedback?

Document360 may lack real-time feedback mechanisms. Tallyfy includes a built-in improvement cycle where users can leave comments directly within workflows, which go to process owners for review. This creates a living, breathing system that evolves based on actual use, rather than static documentation.

What security standards are supported?

Document360 may lack support for advanced security standards like BIMI and HSTS. Tallyfy fully supports these modern security protocols, providing better protection for your business processes and data.

How can I see real customer reviews of Tallyfy?

You can check out our customer success stories and reviews at https://tallyfy.com/customers/. These showcase real implementations and benefits across various industries.

What free services are available?

Unlike Document360, Tallyfy offers free professional services to help you succeed. This includes implementation support and training at no additional cost. Schedule a chat to learn more at https://tallyfy.com/booking/

How can I try Tallyfy?

We offer flexible trial periods customized to your needs. Book a demo at https://tallyfy.com/booking/ and we’ll set up your trial instance right away.

References and Citations

Tallyfy is a far better alternative to Document360

Stop bleeding 2 hours per person, daily - on busywork

DISCLAIMER OF AFFILIATION, ACCURACY & LIABILITY

This page is an independent, good‑faith comparative review prepared by Tallyfy, Inc. (“Tallyfy”) and is based on publicly available information, third‑party reviews, and vendor materials current as of February 2025. The content is offered “AS IS” for general informational purposes only and does not constitute professional, technical, or legal advice.

  • No Affiliation. Tallyfy is not affiliated with, endorsed by, or sponsored by Document360. “Document360” and related logos are trademarks or registered trademarks of Document360; all such marks appear solely for nominative, comparative reference permitted under the Lanham Act and the doctrine of nominative fair use.
  • Dynamic Information. Features, service levels, and pricing change frequently and may have changed since the compilation date. Users should verify current offerings directly with each vendor before making purchasing decisions.
  • Opinion & First‑Amendment Protection. All statements constitute Tallyfy’s opinion or commentary, which is protected speech when truthful and non‑misleading.
  • No Warranties; Limitation of Liability. Tallyfy disclaims all warranties—express or implied—including accuracy, completeness, merchantability, and fitness for a particular purpose, and will not be liable for any loss or damage arising from reliance on this content.
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