The best alternative to Document360
The more stuff you throw in, the bigger the mess becomes. With Tallyfy, you actually get work done.
- Design - We invented Workflow Made Easy ®
- Far Better - Documenting alone is useless
- Pricing - Minimum purchase is 1 full member
- Support - Get expert 1:1 help free - for life
People ❤️ Tallyfy
Simple for everyone. Robust for champs.
"We can finally delegate work with confidence and focus on growing the business.
"A paper-based approval for critical purchases could take a couple of days before if someone was waiting for a director to be available for a signature. Now approvals are often completed in minutes.
"Tallyfy has been transformative for us. It's reduced manual errors, sped up processes like onboarding, and helped us document workflows that are critical as we grow. The ability to track tasks and aggregate them in one place saves us so much time and ensures that nothing falls through the cracks.
"Tallyfy is intuitive, fun and visually appealing. We can quickly gather every detail we need from our client in order to finish it on time. All the documents, specific details and comments are in one place.
"It has become a regular thing that people say 'put that in Tallyfy'. They know it by name. It has become the executive approval tool for our company. We have bi-weekly Tallyfy calls where we review what needs approval and what is pending - it keeps everyone aligned.
"It used to take us two days to run monthly client campaigns, now, with the help of Tallyfy, we complete them in just a few hours!
"Tallyfy is a very reliable way to delegate and track tasks with confidence. It has taken the guesswork out of the equation and has helped our team focus on delivering a service within deadlines. Thank you for making my life much easier!
"Our clients and team sail through the Tallyfy process - there is no need for clients to log in, there is one link for everything they need to do, everything saves in real-time - it all works incredibly well! I can't imagine scaling our agency without Tallyfy.
"Tallyfy has revolutionized how we manage our marketing projects at West Community Credit Union. It allows us to quickly launch tailored campaigns and track every moving part, ensuring nothing falls through the cracks. The ease of creating flexible, repeatable processes has saved us significant time and improved team collaboration.
"Tallyfy transformed how we manage client onboarding and policy renewals. It eliminated inefficiencies, reduced meeting times from hours to minutes, and helped us avoid costly penalties by automating key processes. We now have full visibility over tasks, and I no longer need to chase down updates - it's all right there.
"With Tallyfy, we have seen clarity in our processes as well as any bottlenecks. Tallyfy would be a good fit for any company that has a design, approval and implementation process that needs to have a quick turn around and that is growing fast.
"Tallyfy has helped our team streamline the efficiency of our processes. We now have smooth processes from beginning to end - without any steps being forgotten or skipped.
"If you want to be efficient and scale your business then Tallyfy is the way go. There is no question about it.
"Routing multiple documents is far quicker and there's immediate accountability and oversight. After switching to Tallyfy, routing documents and layouts went from taking over a week to taking just 2-3 days.
"We can finally delegate work with confidence and focus on growing the business.
"A paper-based approval for critical purchases could take a couple of days before if someone was waiting for a director to be available for a signature. Now approvals are often completed in minutes.
"Tallyfy has been transformative for us. It's reduced manual errors, sped up processes like onboarding, and helped us document workflows that are critical as we grow. The ability to track tasks and aggregate them in one place saves us so much time and ensures that nothing falls through the cracks.
"Tallyfy is intuitive, fun and visually appealing. We can quickly gather every detail we need from our client in order to finish it on time. All the documents, specific details and comments are in one place.
"It has become a regular thing that people say 'put that in Tallyfy'. They know it by name. It has become the executive approval tool for our company. We have bi-weekly Tallyfy calls where we review what needs approval and what is pending - it keeps everyone aligned.
"It used to take us two days to run monthly client campaigns, now, with the help of Tallyfy, we complete them in just a few hours!
"Tallyfy is a very reliable way to delegate and track tasks with confidence. It has taken the guesswork out of the equation and has helped our team focus on delivering a service within deadlines. Thank you for making my life much easier!
"Our clients and team sail through the Tallyfy process - there is no need for clients to log in, there is one link for everything they need to do, everything saves in real-time - it all works incredibly well! I can't imagine scaling our agency without Tallyfy.
"Tallyfy has revolutionized how we manage our marketing projects at West Community Credit Union. It allows us to quickly launch tailored campaigns and track every moving part, ensuring nothing falls through the cracks. The ease of creating flexible, repeatable processes has saved us significant time and improved team collaboration.
"Tallyfy transformed how we manage client onboarding and policy renewals. It eliminated inefficiencies, reduced meeting times from hours to minutes, and helped us avoid costly penalties by automating key processes. We now have full visibility over tasks, and I no longer need to chase down updates - it's all right there.
"With Tallyfy, we have seen clarity in our processes as well as any bottlenecks. Tallyfy would be a good fit for any company that has a design, approval and implementation process that needs to have a quick turn around and that is growing fast.
"Tallyfy has helped our team streamline the efficiency of our processes. We now have smooth processes from beginning to end - without any steps being forgotten or skipped.
"If you want to be efficient and scale your business then Tallyfy is the way go. There is no question about it.
"Routing multiple documents is far quicker and there's immediate accountability and oversight. After switching to Tallyfy, routing documents and layouts went from taking over a week to taking just 2-3 days.
Tallyfy vs. Document360
Which tool is right for you?
Honest comparison to help you make the right choice
Tallyfy is best for
- Operations teams that need to track work execution, not just document it
- Teams wanting real-time visibility into who completed what and when
- Organizations needing accountability and audit trails for compliance
- Teams tired of knowledge bases where data goes in but never comes out
Document360 may be better for
- Teams needing a pure knowledge base for reference documentation
- Support teams building customer-facing help centers
- Organizations focused on static content management without workflow needs
Here's why people don't like Document360
This is third party content sourced from the public web. You can verify this content if you wish. See our disclaimer and citations section below.
" The search is terrible and there are lots of issues with content structure that has to be fixed later. There is also no accountability. The system was down for more than 24 hours last year, but they have no policy to provide any kind of credit for this downtime.[1] "
" They put out a lot of functionality, but many of these are not usable.[2] "
" The editor could use some key improvements. For instance, there are no inline comments. Also, the interface can be slow at times, and the UI could use some quality-of-life improvements.[3] "
" The integration is very limited. There is no ability to update articles based on actions in other tools.[4] "
" The price is expensive.[5] "
" The article editor can be difficult to use at times; glitches can happen that will slow down work productivity.[6] "
" We have encountered issues where the document export encounters problems and we can't use it for a period of time. Additionally, formatting issues have occurred from time to time. It appears as though the system is updated regularly which is a blessing and a curse, because features do break from time to time and need to be repaired.[7] "
" Performance is inconsistent and the search functionality often fails to find relevant content even when it exists. The user experience feels clunky compared to modern alternatives.[8] "
" The learning curve is steep and the template customization options are limited. Customer support response times can be frustratingly slow.[9] "
" Documents just sit there collecting dust. There is no way to track if anyone actually follows the procedures we document. We needed something that enforces the process, not just describes it.[10] "
" The Startup program is fake just to get you in the door and adding documents, then they hit you with a very large cost. We started off well and then as a startup we were hit with an $11,000 bill.[11] "
" The absence of effective analytics hampers our efforts to determine the level of user engagement and align content strategy accordingly. Access permissions are not easy to set up and there is not much freedom to set levels of access.[12] "
" Document360 is quite useful for document generation and management but its search is quite useless. It could be ideal for medium-sized knowledge bases only, otherwise in large knowledge bases the search limitations become a drawback.[13] "
Expect sales calls and unpredictable costs. Hard to budget or compare.
See Tallyfy's transparent pricing insteadTallyfy might not be right for you if...
Tallyfy isn't for everyone. Here's when it may not fit:
- Not a knowledge base for customer-facing documentation or public help centers
- Requires process thinking - static reference docs need restructuring into trackable steps
- Best for repeatable processes, not one-off project documentation
Documentation that actually runs
Living processes, not dusty documents
Is Document360 the answer?
Are you hearing this at work? That's busywork
Enter between 1 and 150,000
Enter between 0.5 and 40
Enter between $10 and $1,000
Based on $30/hr x 4 hrs/wk
Your loss and waste is:
every week
What you are losing
Cash burned on busywork
per week in wasted wages
What you could have gained
160 extra hours could create:
per week in real and compounding value
Total cumulative impact over time (real cost + missed opportunities)
You are bleeding cash, annoying every employee and killing dreams.
It's a no-brainer
Tallyfy does not charge for basic services
Need help? Unlike costly "professional services" for Document360 - Tallyfy guarantees free 25-minute screen-sharing calls with workflow experts for life.
SCHEDULE A CALL
Fair Price Guarantee
If your company is based in a country where the GDP per capita is significantly lower than the USA, we offer a discount on our pricing. This ensures fair pricing for companies worldwide.
FAIR PRICE GUARANTEETallyfy is secure, proven and enterprise-grade
API & Webhooks
Free SSO
Middleware
BI & Data Export
Events & Triggers
AI & Automation
Security
Documents
Analytics & Metrics
Email Integration
Legal & Enterprise
Moving from Document360 to Tallyfy
In our experience, teams migrate core processes within 1-2 weeks
Export your existing documentation and SOPs from Document360
Upload documents to Tallyfy - our AI converts them into trackable workflows
Add task assignments, deadlines, and automation rules
Invite your team and run initial processes in parallel
Transition fully once workflows are validated
Frequently Asked Questions
Why do knowledge bases become data graveyards?
What is Document360 and how does it compare to Tallyfy?
Why is documentation alone not enough for process improvement?
Does Document360 have country-specific pricing?
How does AI integration differ between Document360 and Tallyfy?
How do you handle process improvement feedback?
What security standards are supported?
How can I see real customer reviews of Tallyfy?
Why do teams comparing Document360 often need more than a knowledge base?
Teams evaluating Document360 frequently discover they need execution tracking, not just documentation storage. One manufacturing company comparing tools wanted "a single place to look for processes" but also "workflow tracking functionality." Another team found knowledge base tools too expensive at scale - $30k/year for 45 users. Tallyfy provides both centralized documentation and affordable process execution at a fraction of enterprise knowledge base pricing.
Can Document360 handle both internal SOPs and external client workflows?
Teams often need to share procedures both internally and with external parties. A global logistics operation noted they "have an internal version but they also share that external SOP" with partners. Document360 focuses on documentation publishing, not interactive execution. Tallyfy allows you to invite external guests to participate in actual workflows - tracking completion and collecting data from outside parties at no extra per-user cost.
What free services are available?
How can I try Tallyfy?
References and Citations
- [1] Document360 review on Gartner (February 2025)
- [2] Document360 review on Gartner (February 2025)
- [3] Document360 review on Capterra (February 2025)
- [4] Document360 review on Capterra (February 2025)
- [5] Document360 review on Capterra (February 2025)
- [6] Document360 review on G2 (February 2025)
- [7] Document360 review on GetApp (February 2025)
- [8] Document360 discussion on Reddit (February 2025)
- [9] Document360 review on TrustRadius (February 2025)
- [10] Document360 review on G2 - Process Tracking (February 2025)
- [11] Document360 review on Capterra - Startup Program (January 2025)
- [12] Document360 review on Gartner - Analytics (January 2025)
- [13] Document360 review on Gartner - Search Limitations (January 2025)
Other alternatives to Document360
Explore more options in the same category
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DISCLAIMER OF AFFILIATION, ACCURACY & LIABILITY
This page is an independent, good-faith comparative review prepared by Tallyfy, Inc. ("Tallyfy") and is based on publicly available information, third-party reviews, and vendor materials current as of January 2026. The content is offered "AS IS" for general informational purposes only and does not constitute professional, technical, or legal advice.
- • No Affiliation. Tallyfy is not affiliated with, endorsed by, or sponsored by Document360 Inc.. "Document360" and related logos are trademarks or registered trademarks of Document360 Inc.; all such marks appear solely for nominative, comparative reference permitted under the Lanham Act and the doctrine of nominative fair use.
- • Dynamic Information. Features, service levels, and pricing change frequently and may have changed since the compilation date. Users should verify current offerings directly with each vendor before making purchasing decisions.
- • Opinion & First-Amendment Protection. All statements constitute Tallyfy's opinion or commentary, which is protected speech when truthful and non-misleading.
- • No Warranties; Limitation of Liability. Tallyfy disclaims all warranties-express or implied-including accuracy, completeness, merchantability, and fitness for a particular purpose, and will not be liable for any loss or damage arising from reliance on this content.
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