· Amit Kothari
· Customer Success
What is the Customer Lifecycle?
The customer lifecycle is the process your customers go through when they are building a relationship with your company, from the point of initial contact.
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- · Amit Kothari · HR Management
The benefits of automating human resources operations to transform your business
How automating human resources processes can lead to a wide range of organizational and financial benefits for your business and its staff.
- · Amit Kothari · Marketing
How to Maintain Quality Control in Content Marketing
Content is an essential part of any marketing strategy, but maintaining quality control is crucial. Learn how to ensure your content marketing efforts deliver consistent, professional results through proper planning, structure, and attention to detail.
- · Amit Kothari · Process Improvement
What is a Business Process Consultant?
A business process consultant is an external consultant who can help improve internal processes in your company. Find out more here about what they do and how they work.
- · Amit Kothari · Sales
How to create a high-converting sales funnel
Discover how to optimize your sales funnel, boost conversions, and drive business growth with data-driven strategies and automation tools.
- · Amit Kothari · Workflow and BPM
What is workflow analysis?
Workflow analysis can be used to turn your business into a super-efficient money-making machine. Discover how easy it can be thanks to one simple hack.
- · Amit Kothari · Sales
The 7 stages of the sales cycle explained
A sales cycle refers to a series of events that occur the moment a salesperson first engages with a prospect until the moment when the sale is made.
- · Amit Kothari · Process Improvement
What is Six Sigma?
Six Sigma demands near-perfection with only 3.4 defects per million opportunities - at Three Sigma level, that same pharmacy would have 66,807 defects instead. General Electric saw $300 million increased revenue in first year, while US Army saved over $2 billion in 2007. Implementation uses DMAIC methodology: Define, Measure, Analyze, Improve, Control - but 60% of projects fail without process enforcement.
- · Amit Kothari · Technology Trends
Human in the loop explained
How Human In The Loop (HILC) data processing is essential to good practice in machine learning and business automation software development
- · Amit Kothari · Process Improvement
What is process consistency?
McDonald's Big Macs taste the same everywhere and Starbucks operates in 55+ countries using the same lingua franca (Venti Latte), proving consistency enables replication and global growth. Research shows disengaged employees have 37% higher absenteeism and 60% more errors, while highly engaged teams get 100% more job applications.
- · Amit Kothari · Customer Success
What is Client Onboarding?
Client onboarding is the process for welcoming new clients into your business and ensuring they understand the services available to them.
- · Amit Kothari · Customer Success
What is Customer Retention?
Boost retention with proven strategies. Learn how to keep customers coming back and grow your business sustainably.
- · Amit Kothari · Project Management
What is nearshoring?
Nearshoring happens when an organization decides to transfer work to companies that are less expensive and geographically closer.
- · Amit Kothari · Workflow and BPM
Top 8+ benefits of business process management
Discover how BPM boosts efficiency, agility and competitiveness. Optimize processes for success.
- · Amit Kothari · Workflow and BPM
Workflow automation - all you need to know about workflow
Workflow automation is a created series of automated actions for the steps in a business process. It is about improving efficiency in business process.
- · Amit Kothari · Customer Success
Customer win report: track, analyze and boost sales
Winning new customers can sometimes be a challenging. A customer win report helps your company track new customers that you have won and why you won them.
- · Amit Kothari · Technology Trends
Why customer tracking software matters for your business
When your business starts to grow - make sure that you are keeping up with essential information about your customers with customer tracking software.
- · Amit Kothari · Workflow and BPM
Common intelligent business process management mistakes
Intelligent business process management takes data available for certain parts of your business and helps you analyze it for better business decisions.
- · Amit Kothari · Finance Workflows
Top 10+ features of the right audit management software
Discover how audit management software streamlines processes, boosts efficiency, and enhances oversight. Learn more!
- · Amit Kothari · Finance Workflows
How risk assessment software protects your company
Information risk assessment software helps your company create a periodic process to check for risks in the most sensitive areas where problems might arise.
- · Amit Kothari · Customer Success
Customer Onboarding Issues & How to Conquer the Top Issues
Companies should be aware of the potential problems and issues that can hinder customer onboarding - given that it is critical to retention and loyalty.
- · Amit Kothari · Customer Success
Transforming Customer Journey to Boost Sales & Loyalty
Discover key elements for effective customer journey mapping and optimize experiences. Contact us to know more.
- · Amit Kothari · Customer Success
Customer First Impressions: Why They Matter & How to Improve
Your company's digital interface with potential customers typically occurs first - before they contact you. Customer first impressions are critical.
- · Amit Kothari · Customer Success
Complete guide to amaze customers with better first impressions
Amaze customers with an awesome first impression - it's your key to growth and customer retention. You only get one chance to create customer amazement.