#workflow diagram

Swim lane diagrams, refined by Geary Rummler, split a process flowchart into 4 to 12 labeled lanes for each department or role, making it obvious who owns every step and where handoffs happen.

A process flowchart, first developed by Frank Gilbreth in 1921, diagrams each step and decision point in a business process. This guide covers four practical use cases, three creation methods from pen and paper to BPM software, and real examples from employee onboarding, document approval, and incident response.