Bad handoffs kill projects. Joint Commission research found that communication failures cause 40 percent of handoff-related malpractice claims. Here is a handoff checklist template for department transitions, role transfers, and project phase changes that prevents dropped balls.
McKinsey research shows workers spend 28% of their week managing email and 20% hunting down information. Tasks fall through the cracks because of broken handoffs and no single source of truth, not because people are careless.
Pumble research shows poor communication costs $12,506 per employee per year. Missed deadlines are rarely about lazy people - they are about broken handoffs, invisible bottlenecks, and processes nobody documented.
Tasks are single actions, projects are one-off multi-stage efforts, and processes are repeatable workflows - Tallyfy data shows 50% of teams pick the wrong category and buy the wrong tool