· Amit Kothari
· Workflow and BPM
A no-nonsense introduction to IT service management
Discover how IT Service Management (ITSM) aligns IT with business goals, boosting efficiency and customer satisfaction.
#service management
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- · Amit Kothari · Workflow and BPM
Professional services automation: definition and use-cases
Professional services automation is what differentiates the good service-company from the OK. Using professional services automation (PSA) software, your company can make your interaction with the clients much smoother for both parties.