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Home Blog #adaptive case management

#adaptive case management

Explore related tags:

#process improvement #engineering #business process management #workflow automation #process management #workflow management #project management #business process improvement
  • Dec 23, 2017 · Amit Kothari · Project Management

    What is Case Management: Optimize Workflow with Case Management Software

    What is case management, and how can it help businesses outside of the legal and medical professions? Find out more.

    case managementcase management softwareprocess managementworkflow managementbusiness processadaptive case management
  • Aug 22, 2016 · Amit Kothari · Project Management

    How to Use Adaptive Case Management for Customer Success

    Cyclops Vapor refused to reverse a bottle cap change despite customer complaints - ordered expensive automated machinery instead. This rigid workflow thinking kills relationships. Adaptive case management means giving employees real autonomy to create custom resolutions, not just choose pre-determined paths. Ritz-Carlton proves it works: employees proactively tilt TVs, place remotes on trays, and offer fresh coffee without being asked.

    adaptive case managementcase managementcustomer serviceprocess management
Home›Blog›What is Case Management: Optimize Workflow with Case Management Software
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