#onboarding guide

Nearly one in four consumers abandon apps after just one use due to ineffective onboarding. Gartner Group research shows 80% of future profits come from 20% of existing clients, making retention critical. Successful onboarding requires personalized welcomes, understanding client expectations through surveys, outlining scope collaboratively, and maintaining contact after a month.

A new hire can go very wrong without an onboarding checklist. Better onboaring of new permanent or contingent employees is critical to reduce churn.