Purpose

This Business Continuity Plan (BCP) gives your team a tested path to keep critical operations running during a disruption -- natural disaster, cyberattack, outage, or key personnel loss.

Scope

Covers all departments affecting client delivery and contractual obligations, including all staff, contractors, and key vendors.

Critical Business Functions

• Client delivery -- the work clients are paying for
• Financial processing -- payroll, invoicing, accounts payable
• IT systems -- tools and platforms your team relies on daily
• Compliance reporting -- obligations that can't be delayed without consequence

Recovery Objectives

• RTO -- max time a function can be down before serious harm results
• RPO -- how far back in time you can afford to lose data

Document RTO and RPO per function and review them annually.

Activation Triggers

Activate the plan when: the office or data center is inaccessible for 2+ hours, a confirmed cyber incident hits production, a critical vendor has no restoration ETA, or key personnel loss affects a time-sensitive deliverable.

Communication Plan

• Internal alerts within 30 minutes of activation
• Client notifications from authorized spokesperson only
• Regular status updates via pre-agreed backup channels

Testing Schedule

• Tabletop exercise annually
• Partial test every 6 months
• Full test every 1-2 years

Disclaimer

Disclaimer: This template is for informational purposes only and does not constitute legal or professional advice. Adapt it with qualified professionals before use. The distributor accepts no liability for losses arising from use of this document.