Banking operations workflow for Tallyfy

Process stop payments correctly every time

Stop payment mistakes create liability and customer complaints. This 3-step workflow ensures identity verification, check status confirmation, and proper fee application for every request in 5-10 minutes.

3 steps

4 fields

Import into Tallyfy Preview steps

Banking payments

Run this workflow in Tallyfy

Import this template into Tallyfy and capture customer name, account number, check number, and check amount in the kickoff form before processing begins

Configure Tallyfy form fields for identity verification method (in person, phone, digital), check status (outstanding, already paid, pending), and fee amount with 1-hour deadlines per step

Track every stop payment in Tallyfy with documented verification, fee application, and expiration date so you have a complete audit trail for compliance

Import this template into Tallyfy

Process steps

Verify customer identity and authority

1 hours from previous step

task

Make sure the person you're talking to is actually authorized on the account. For joint accounts, either party can place a stop. You can verify through security questions, a callback, or in-person ID. Don't process the stop until you've confirmed who you're dealing with.

Form fields in this step

Identity Verified *

Verification Method *

Check if item has already cleared

1 hours from previous step

task

Pull up the account history and confirm the check hasn't already been paid. If it's cleared, a stop payment won't do anything - you'll need to explain other options, like disputing the transaction if the customer thinks fraud is involved. Don't forget to check pending items too.

Form fields in this step

Check Status *

Customer Notified of Status *

Enter stop payment and apply fee

1 hours from previous step

task

Enter the stop payment in your system with all the required details: check number, exact amount, payee name if you have it, and the reason. Apply the fee according to your fee schedule. The stop typically stays in effect for 6 months, though longer terms may be available depending on your institution.

Form fields in this step

Stop Payment Entered *

Fee Amount *

Stop Expiration Date *