Night Drop Processing

Morning procedure for retrieving and processing overnight deposits from the night drop box. Requires dual control for opening. Takes 20-40 minutes depending on volume. Best for: Operations staff, morning shift.

3 steps

Process steps

1

Open night drop with dual control

1 hours from previous step
task
Two employees must be present when opening the night drop. Before opening, verify the exterior shows no signs of tampering. Once open, count the number of bags or envelopes without opening them. Log the count immediately.
Form fields in this step
Number of Bags/Envelopes *
Signs of Tampering *
Both Staff Present *
2

Open and log each deposit bag

2 hours from previous step
task
Open each bag one at a time under dual observation. Compare contents to the deposit slip. Note any discrepancies immediately - customer says $500 but bag has $480, that gets documented before anything else. Keep bags paired with their slips throughout.
Form fields in this step
Total Deposits Logged *
Discrepancies Found
Total Amount Received *
3

Process deposits and notify customers of discrepancies

4 hours from previous step
task
Process verified deposits normally through your deposit workflow. For any discrepancies, contact the customer before posting. Document your conversation and any agreed-upon adjustments. Major discrepancies may require a formal dispute process.
Form fields in this step
Deposits Processed *
Customers Contacted
Processing Status *

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