IF-THEN Rules

Creating Conditional Logic

IF-THEN rules are the most common automation type. They let you create smart processes that adapt based on data.

IF-THEN Structure

The basic pattern is:

IF [condition is true] THEN [do this action]

For example: IF "Request Type" equals "Urgent" THEN assign to "Priority Team"

Building a Condition

Conditions can check form field values or step status:

Condition TypeUse For
Field equals / not equalsExact match on dropdown or text values
Field contains / does not containText includes or excludes substring
Field is greater than / less thanNumber comparisons
Field is empty / is not emptyChecking if field has been filled
Step is completedCheck if a previous step has been finished
Step is approved / rejectedCheck the outcome of approval steps

Available Actions

When the condition is met, Tallyfy can perform four types of actions:

  • Assignment Actions - Add, replace, or clear who is assigned to a task
  • Visibility Actions - Show or hide steps based on conditions
  • Deadline Actions - Set or adjust when tasks are due
  • Status Actions - Re-open completed tasks (for approval loops where changes are needed)

Multiple Conditions

Combine conditions for complex logic:

  • AND - All conditions must be true
  • OR - Any condition can be true

Example: IF "Amount" greater than 10000 AND "Department" equals "Sales" THEN require VP approval

Testing Your Rules

Before going live:

  1. Launch a test process
  2. Fill form fields to trigger each condition
  3. Verify actions happen as expected
  4. Test edge cases and combinations
Debug Tip: If an automation is not working, check that field names match exactly and that the condition logic is correct.
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