A lot of teams who are “suddenly remote” are at this level. Trying to recreate the office when you’re working from home – with video calls and chat results in low productivity. It amplifies the problems that already existed in the office. Companies at this level spend massively more $$$ on real estate, instead of embracing a culture and toolset that’s truly good at working from home.
People start editing shared Microsoft Office or Google Docs to document decisions, actions, notes and points. You feel better because you don’t have to remember everything. It’s “written down somewhere”. It’s still untrackable – since static documents were never designed for accountability or structured workflows in a team.
The only way to be productive in a distributed team is to document what’s done, who does it, and how. Then automate how you track tasks. Working anytime (instead of real-time) is possible when processes are clear, documented, trackable, repeatable and improvable. Productivity shoots up to be even higher than in the office.
Yes – we know it’s sales-y, but:
Stop losing tasks in the chaos of emails and chats. Find your playbooks, know-how, SOP’s and forms in one place. Track progress. Automate approvals. Stop worrying about the details.