Pegasystems is a large pure-play iBPMS vendor. Its iBPMS supports various usage scenarios analyzed in Gartner’s Magic Quadrant. In the past two years, Pegasystems has ramped up its focus on digital business transformation and mobile application development. This analysis is based on Pega v.7.1.9 and Pega Express.
Strengths of Pega BPM
- Pegasystems’ primary strength is its unified architecture based on a powerful business rule management system (BRMS) and predictive analytics decision management engine. The platform combines process flow definitions, rule processing, data handling, cross-platform UIs, a complete mobile application development platform, BAM, content management, case management, application integration and other functions in one model-based development and runtime architecture that supports structured and unstructured process styles.
- Two recent moves demonstrate Pegasystems’ commitment to moving into the midmarket. A dedicated salesforce and new solutions are aimed at the price-sensitive midmarket. This year, Pegasystems acquired OpenSpan, a desktop interaction discovery and robotic process automation tool, to provide a noninvasive to solution for midmarket buyers. This acquisition occurred too late to be included in this product evaluation, but has favorably affected Pegasystems’ completeness of vision scores.
- Pega 7 includes CEP, operational decision management, predictive analytics and IoT integration. Its “data pages” capability is a flexible data structure that acts as a context broker to enrich process instance data with contextually relevant information from outside the iBPMS.
Weaknesses of Pega BPM
- Although Pega Express helps minimize the learning curve for many users, organizations that want to fully use all the features of the Pega 7 platform must follow Pega’s solution development methodology, which involves educating and changing the roles of business people, analysts and IT staff members. Although Pegasystems continues to add consultants, expand alliances with third-party integrators and expand the reach of Pega Academy, customer references still report difficulty finding sufficient resources with Pega 7 expertise.
- Pega’s Strategic Apps, Cobrowse and OpenSpan offerings appeal to midmarket customers, but Pega is not aggressively promoting Pega 7 and Pega Express as stand-alone iBPMS platforms to the midmarket.
- Further, customer references surveyed by Gartner — which were larger enterprises — indicated a lackluster level of satisfaction with the cost versus value returned by the product.
Alternative to Pega BPM — Tallyfy
Problem — old BPM makes modelling complicated
A great alternative to Pega would be the ability to model processes simply. Just because you have some big BPMN model doesn’t make you clever or useful. In the end, people can/will still have to actually do the process, which comes down to email/spreadsheets (unless you want a 6-month IT project). It’s simply ridiculous to use BPMN in today’s age — where people collaborate and don’t follow flowcharts anyway. Any alternative to Pega must entirely remove the use of flowcharts and in particular — BPMN. Unlike what you’ve heard about BPMN — it’s not a “standard” at all — as each vendor creates their own flavor of it. This makes the much-touted “standard” and “portability” aspect of it next to impossible to achieve.
Problem — just IT and process analysts map processes. Managers crave real power to map a process themselves
Tallyfy is the only tool that enables collaboration amongst any kind of role/person — since most people understand the simplicity of the tool in 60 seconds. The alternative to Pega is not really an alternative at all — it’s an inevitable switch.
Problem — nobody looks at process maps. You need your processes to be in simple, executable list format
This means you need workflow software like Tallyfy that actually provides that simplicity, along with the power you need.
Consider a beautiful alternative to Pega — Tallyfy
It integrates to everything, and it actually works for everyone.
Take a look at a video demo of Tallyfy below, as a viable, user-friendly alternative to Pega.